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AVP, GWPC Technical Manager

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Sompo
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, Cloud Computing, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
AVP, GWPC Technical Manager page is loaded## AVP, GWPC Technical Manager locations:
Purchase, New York:
Charlotte, North Carolina:
Morristown, NJ:
Conshohocken, Pennsylvania time type:
Full time posted on:
Posted Todayjob requisition :
R3579## As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most:
** our people**. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  

Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.##
** Job Description
** Sompo has a unique opportunity for a
** AVP, GWPC Technical Manager,
** to join our
** Information Technology
** team.
*
* Location:

** This position will be based out of our
** Purchase, NY, Morristown, NJ, Conshohocken, PA, or Charlotte, NC
** office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long lasting careers.
** Our business, your impact, our opportunity:
**** What you’ll be doing:
**** Platform Ownership & Leadership**:
* Serve as the application owner for the Guidewire Policy Center platform, overseeing its architecture, performance, and scalability to support Policy Submission and transaction processing.
* Lead a high-performing development team in designing, developing, and delivering new Commercial Insurance products while ensuring system stability and availability.
** Technology Strategy & Innovation**:
* Explore and implement cutting-edge technologies, including advancements in Guidewire and AI integration, to enhance policy processing efficiency, reduce overhead, and improve business outcomes.
* Develop and enforce engineering standards around security, secure coding, logging, alerting, and automation.
** Incident Management & Production Support**:
* Lead efforts to identify and address production-related issues, including managing Major Incident events during business and non-business hours, ensuring quick resolution and minimal business impact.
* Troubleshoot availability and performance issues across multiple layers of deployment, including hardware, operating environments, networks, and applications.
** Collaboration & Stakeholder Management**:
* Partner with cross-functional teams, including Project Management, Business Architecture, Product, Operations, and Testing, to scope, plan, and deliver projects.
* Act as a key technical liaison for the Policy Center team, building strong relationships with business stakeholders, IT groups, and vendors.
** System Support & Ecosystem Management**:
* Oversee the maintenance, support, and enhancement of the Guidewire Policy Center ecosystem, including integrations with financial systems, claim systems, portals, third-party vendors etc.
* Ensure the platform operates in line with SLAs in production and non-production environments.
** Automation & Documentation**:
* Automate deployments to test and production environments using robust release pipelines to improve efficiency, traceability, and quality.
* Maintain and govern technical documentation, including architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks.
** Team Leadership & Governance**:
* Manage onshore and offshore teams, ensuring effective capacity planning, priority management, and adherence to development methodologies.
* Foster a culture of continuous improvement by mentoring team members and encouraging technical upskilling.
** What you’ll bring:
**** Educational Background**:
* Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
** Technical…
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