Infrastructure Analyst

Infrastructure Analyst III

Optomi is seeking an Infrastructure Analyst III to join the OT Lab Team to address an equipment backlog. This role involves a mix of system and network administration responsibilities, with a strong emphasis on network configuration, troubleshooting, and documentation. The ideal candidate will bring hands‑on technical experience, strong communication skills, and the ability to work independently in a fast‑paced, lab‑based environment.

$40.00/hr – $50.00/hr

• Provide enterprise‑level support for technologies supporting infrastructure and business applications, including servers, workstations, storage, and mobile devices.
• Integrate software to enable use, support, and monitoring of hardware technologies.
• Develop and maintain procedures for standard installations, upgrades, and configurations.
• Plan, design, install, and support computer systems across lab environments.
• Facilitate technical and business planning for upgrades and enhancements.
• Evaluate, acquire, and implement hardware/software components.
• Perform integration testing, configuration management, and performance monitoring.
• Coordinate software and hardware upgrades with internal IT teams and business units.
• Create documentation and progress reports for individual and project‑level work.
• Research emerging technologies, recommend new tools or upgrades, and support continuous improvement initiatives.

• Bachelor’s degree in Computer Science, Information Systems, or a related field; or 8+ years of relevant experience in lieu of a degree.
• 3–4 years of professional experience supporting IT infrastructure.
• Strong working knowledge of operating systems, software, and hardware.
• General system administration, configuration, and troubleshooting experience.

• Ability to apply network and firewall concepts to design, simplify, and troubleshoot network issues.
• Experience with VMware, Cisco, Palo Alto, Ixia, Arista, Opengear, and Raritan.
• Excellent documentation and process adherence skills.
• Strong communication, interpersonal, and organizational abilities.
• Ability to prioritize and manage multiple concurrent tasks in a team‑driven environment.
• Proven ability to identify, troubleshoot, and resolve complex issues with minimal supervision.
• Skilled in presenting technical information clearly to both technical and non‑technical audiences.
• Demonstrated professionalism, adaptability, and composure in high‑pressure settings.

Associate

Full‑time

IT Services and IT Consulting