Success Manager

Position: Employee Success Manager
** OVERVIEW:
** The Employee Success Manager fosters a thriving work environment by enhancing employee experience, engagement, and development, ensuring HR policies and programs support both individual growth and organizational objectives. This role is critical in supporting recruitment, employee relations, benefits, performance management, compensation, training and compliance, aligning HR strategy with organizational goals and ensuring legal adherence with policies.
** Salary Range: $100,000 - $130,000
***
* KEY RESPONSIBILITIES:

** Employee Relations and Culture:
* Serve as a point person for employee concerns, fostering open communication and conflict resolution.
* Develop and implement strategies to build a positive, inclusive, and high-performing company culture.
* High proven proficiency in handling complex employee relations issues and investigations with ability to make recommendations on resolutions
* Excellent documentation of investigations and completed timely
* Proficiency in understanding federal and state laws and regulations
* Ability to mentor and coach managers to have difficult conversations and documenting performance issues
* Clear understanding and proficiency in unemployment claims and documentation
* Design and manage engagement programs, recognition initiatives, and well-being efforts

Talent Management & Development:
* Collaborate with onboarding, training, and performance management systems. Identify training needs and coordinate professional development opportunities.
* Support career pathing and talent retention strategies.
* Work with leaders to identify future work force planning within the organization

HR Strategy & Operations:
* Partner with leadership to align HR initiatives with business goals.
* Analyze HR metrics to assess program effectiveness and recommend improvements
* Ensure compliance with HR laws and regulations.
* Develop, implement, and update HR policies, ensuring adherence to employment laws and regulations (e.g., EEO, harassment)
* Assist with tracking and reporting for annual compliance training
* Work collaboratively with Learning and Development to curate people manager training and facilitation

Recruitment Support:
* Collaborate on recruitment, selection, and seamless onboarding processes.
* Work closely with hiring team to ensure a seamless recruitment experience internally and externally
* Work with hiring managers to review job descriptions

Compensation and Benefits:
* Have a clear understanding of the organization’s benefits package
* Proficiency in multi-state leave laws
* A clear understanding of compensation practices and ability to make recommendations

Strategy:
* Work closely with Functional Leaders to understand challenges and make recommendations on team design and structure
* Have a clear vision of each section of business that needs to be supported operationally
* Identify areas of succession planning and execute timelines to ensure consistent practices throughout the organization
* Understanding trends and themes with ER matters to make recommendations for operational excellence
** This job description is inclusive of the roles and responsibilities of an Employee Success Manager, additionally, there may be times when other duties may be assigned by leadership.
***
* QUALIFICATIONS:

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* Education:

*** Bachelor's degree in HR, Business, or related field
*
* Experience:

*** 5-7 years of HR experience as an HR Manager, HR Generalist or related roles
*
* Skills:

*** Exceptional interpersonal, communication, and problem-solving skills.
* Strong ability to handle multiple work streams simultaneously with tight deadlines
* Understanding of Employment Laws
* Strong organizational skills and ability to manage multiple priorities
* Ability to build trust and rapport across all organizational levels
* Data-driven mindset to analyze metrics and drive decisions
* Proven experience in Leave Laws, Compensation, and Benefits
* Proven experience in all HR areas of the full life cycle
* ADP, Workday and HR Acuity experience a plus## #LI-Hybrid
** WORKING AT YEAR UP UNITED:
** Starting January 5, 2026, employees are expected to work on-site at least two days per week (Monday through Thursday…