Human Resources Manager

Overview

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

HR Manager

• Member of branch leadership responsible for supporting and addressing site business initiatives, issues & challenges in their respective capacity.
• Address employee relations issues as necessary – i.e. attendance, performance management, conduct, etc. – ensuring documentation is consistent, thorough and accurate.
• Be first point of contact for employee human resources concerns & questions and provide guidance – i.e. payroll questions, health plan options during open enrollment, vacation policy, etc.
• Partner with Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience.
• Partner with branch leadership in the evaluation and selection of all manager and supervisor hires and promotions.
• Contributes in manager and supervisor talent assessment & development initiatives.
• Compile People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions.
• Recommend branch training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager.
• Working with the regional General Manager for Human Resources, implement new policies, procedures & protocols into the organization.
• Address sensitive topics and carry out investigations.
• Process payroll change notices (PCNs) and updates in Ulti Pro, as necessary.
• Other duties as assigned.

• 3-5 years of experience in Human Resources.
• Familiarity with different HR areas of specialization {i.e. Total Rewards, Talent Management, etc.}.
• 3+ years of experience handling employee relations matters, including complex and sensitive investigations, while ensuring confidentiality.
• Knowledge of State and Federal employment laws.
• Excellent leadership and interpersonal skills, demonstrating skillful communication, motivation, and influence with individuals at all levels within the organization.
• Highly skilled in problem-solving and decision-making, leveraging a strategic approach and commitment to driving results through continuous improvement.
• Proficient knowledge of Project Management and the importance of prioritizing deadlines.
• Ability to assess talent, create, and execute development plans.
• Strong written and verbal communication skills.
• Ability to work independently and exercise sound judgement.
• Strong computer skills, including a high level of proficiency in Microsoft Office.
• Competencies:
  
  Action Oriented, Approachability, Business Acumen, Conflict Management, Customer Focus, Decision Quality, Ethics & Values, Interpersonal Savvy, Listening, Organizing, Patience, Perspective, Priority Setting, Problem Solving, Sizing Up People, and Understanding Others.

• 1-3 years previous management experience.
• Previous training experience, with the ability to develop content and deliver effectively.
• Experience working with UKG and Kronos.
• Experience working with temporary staff.
• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.

• Bachelor’s degree in human resources or in a related field or equivalent hands-on experience.

• Warehouse environment.
• May require travel locally and occasionally overnight.

When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement