Human Resource and Benefits Associate

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$58.00/yr - $65,000.00/yr

HR and Benefits Associate (Confidential Search)

Employer: Confidential |

Location:

Charlotte, NC (Hybrid)

We are seeking a detail-oriented and proactive HR and Benefits Associate to join our team. This role will support a variety of human resources functions, with a strong focus on benefits administration, employee support, and HR operations. The ideal candidate will thrive in a collaborative and fast-paced environment while balancing multiple priorities.

• Draft and send offer letters, ensuring accuracy and timely delivery
• Coordinate onboarding activities by partnering with hiring managers, payroll, IT, and training teams
• Ensure all compliance forms (including I-9) are completed accurately and on time
• Prepare welcome announcements and materials for new hires
• Provide benefits overview and enrollment assistance for new employees

• Maintain employee data in the HRIS system, including new hires, job changes, promotions, and terminations
• Administer and track leaves of absence, unemployment claims, and workers’ compensation
• Ensure employee files are accurate, complete, and compliant with recordkeeping requirements
• Partner with payroll and recruiting teams to ensure seamless processing of employee changes
• Monitor compliance with federal, state, and local employment regulations

• Educate employees on benefit offerings during onboarding and open enrollment
• Process benefit elections, changes, and terminations
• Assist employees with benefit claims, coverage questions, and issue resolution
• Manage and support 401(k) plan administration
• Coordinate employee wellness initiatives (EAP, fitness incentives, flu shot clinics, etc.)
• Support benefits audits, reporting, and annual filings (including 5500s)
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable regulations
• Administer day-to-day operations of group benefits programs (medical, dental, vision, life, disability, FSA, HSA, COBRA, wellness programs)

• Maintain employee records in UKG, ensuring accuracy across personal, employment, and organizational data
• Process employee transactions in UKG in a timely and compliant manner
• Perform regular data audits and troubleshoot discrepancies
• Generate and distribute HR reports from UKG to support compliance, leadership insights, and HR projects
• Collaborate with payroll and HR teams to ensure system alignment and accuracy

• Serve as the first point of contact for employee questions about HR policies and benefits
• Provide guidance and support for performance management processes and annual reviews
• Coordinate employee recognition programs, including tenure and milestone celebrations
• Draft HR communications and organizational announcements

• 3–6 years of HR experience with emphasis in benefits, compliance, or HR operations
• Hands-on experience with UKG HRIS strongly preferred
• Strong background in onboarding, benefits, leave administration, and employee support
• Experience with HRIS systems and proficiency with Microsoft Excel/Office 365
• Strong written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Highly organized, detail-oriented, and solution-driven mindset
• Bachelor’s degree in HR, Business, or related field (preferred)

• Full-time, Monday through Friday
• Hybrid role based in Charlotte, NC (3 days in-office, 2 remote)
• Occasional travel may be required
• Standard office work environment, including extended periods at a computer; occasional lifting up to 15 lbs.