Human Resources Generalist

Responsibilities

Johnson

C. Smith University seeks a systems-thinking, human-centered HR Generalist who contributes at both the strategic and hands‑on levels. You’ll strengthen our talent acquisition and talent management programs, streamline daily operations, and deliver a responsive, welcoming HR experience for faculty and staff across the university.

• Advance talent programs:
  Support recruitment, employee engagement and retention, performance management, and professional development.
• Run an end‑to‑end employment delivery system:
  Partner with hiring managers on smart advertising strategies; post roles; update the HR web page and external employment sites.
• Leverage HR platforms:
  Implement and maintain HR software (applicant tracking, onboarding, form management, performance appraisal, professional development).
• Coordinate applicant flow:
  Receive, log, and route applications; request background checks; administer skill assessments; prepare accurate offer and declination letters.
• Turn metrics into momentum:
  Track and report KPIs aligned to institutional and departmental plans (e.g., time‑to‑hire, turnover, professional development participation, retention).
• Steward the performance cycle:
  Assist supervisors with timely evaluations; monitor compliance and follow up to keep timelines on track.
• Be a trusted first stop:
  Handle employment‑related inquiries from applicants, employees, and supervisors; triage complex or sensitive matters to the appropriate HR team member.
• Create a smooth start for new hires:
  Prepare paperwork, schedule activities, and help facilitate effective onboarding and orientation.
• Continuously improve:
  Help develop and refine policies and procedures to elevate service and efficiency.
• Operate with precision:
  Prepare and submit requisitions, hiring recommendations, logs, advertisements, new‑hire paperwork, correspondence, and more using Docu Sign and HR systems.
• Protect records:
  Maintain accurate, confidential physical and electronic employee files.
• Orchestrate signature moments:
  Assist with HR events such as the Faculty/Staff Appreciation Awards Luncheon, employee engagement activities, holiday celebrations, open enrollment, and new hire orientation.
• Keep the office humming:
  Provide professional front‑line support—phones, scheduling, visitor assistance, supplies, and general clerical tasks as needed.
• Collaborate across campus:
  Communicate effectively with supervisors, colleagues, department leaders, faculty, applicants, vendors, and the public.
• Pitch in where needed:
  Serve as backup to the Payroll and Benefits Coordinator and other HR staff; perform related duties as required.

• Insight‑led and metrics‑minded:
  You connect data to action and use evidence to sharpen decisions.
• Platform‑savvy and automation‑minded:
  You’re comfortable navigating HRIS/ATS tools and optimizing workflows.
• Methodical and exacting:
  Your documentation, compliance follow‑through, and confidentiality are rock‑solid.
• Human‑centered and diplomatic:
  You build trust and handle sensitive matters with tact and discretion.
• Proactive and self‑directed:
  You anticipate needs, move work forward, and close loops reliably.
• Equity‑minded and culturally fluent:
  You help cultivate an inclusive, welcoming experience for all employees.
• Orchestration‑minded and deadline‑faithful:
  You coordinate moving pieces and keep timelines on track.
• Clear, succinct, audience‑aware communicator:
  You tailor your message to inform, align, and enable action.

Requires a bachelor's degree in Human Resources, Business Administration or a related field and a minimum of two years of human resources experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. PHR preferred. The successful candidate must have excellent interpersonal, initiative, teamwork, problem‑solving, independent judgment, and communication (verbal and written) skills. Excellent time management skills with a proven ability to meet deadlines.

Ability to multitask. Ability to act with integrity, professionalism and confidentiality. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or related software. Thorough knowledge of employment‑related laws and regulations.

To apply, please include a cover letter, resume, and contact information for three supervisory references including the most recent supervisor.

Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.