Human Resources Business Partner

Overview

The Human Resources Business Partner serves as a strategic consultant to leadership and employees, providing expertise across core HR functions including employee relations, policy interpretation, performance management, and workforce engagement. This role ensures compliance with employment laws, promotes a positive and inclusive workplace culture, and supports business objectives through effective HR strategies.

While this position does not include direct supervision, it plays a critical role in advising and partnering with managers to drive HR initiatives and resolve complex employee matters.

The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve, and transform lives. Every day, we show up to Lead with Love and Serve with Purpose
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We Love unconditionally by showing genuine care and concern for everyone, making each interaction meaningful and personal, and ensuring every person feels valued, seen, and welcomed. We elevate Hope by promoting optimism through encouragement and practical solutions to challenges. We act with Care & Compassion by listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us.

We demonstrate Generosity by sharing our time, skills, and resources freely and with joy.

We walk in Grace by showing patience and kindness, even in difficult moments. We ignite Faith by staying grounded in our mission, principles, and purpose, inspiring others to trust in what is possible and demonstrating consistency in our actions so others can see how their efforts align with a greater purpose. We treasure Honesty by communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments.

We honor Humility by leading with a servant’s heart and prioritizing the needs of others above our own.

We live with Joy by celebrating both small and big wins, inspiring connection and shared joy. We offer Respect by addressing everyone by name and honoring diverse perspectives and backgrounds. We value Responsibility by performing every task with diligence and excellence, holding ourselves accountable by openly evaluating our performance. We engage in Service by going above and beyond to anticipate needs and deliver exceptional experiences.

Essential Functions

• Serve as a trusted HR advisor to managers and employees, providing guidance on policies, procedures, and best practices
• Manage employee relations matters, including conflict resolution, investigations, and policy enforcement to maintain a fair and inclusive workplace
• Support performance management processes, including coaching leaders on feedback delivery, corrective actions, and development planning
• Interpret and apply employment laws and organizational policies, ensuring compliance and mitigating risk
• Facilitate workplace training and development programs focused on leadership, conflict resolution, diversity, and engagement
• Collaborate with HR and leadership teams to implement and refine HR initiatives aligned with business goals
• Analyze HR metrics and trends to identify opportunities to improve engagement, retention, and workplace satisfaction
• Assist with accommodation and leave management processes, ensuring compliance with ADA, FMLA, and other regulations
• Support talent acquisition and onboarding efforts to ensure a seamless transition for new hires and a positive employee experience
• Champion an inclusive, high-performing workplace culture through open communication and engagement initiatives
• Perform other duties and tasks as assigned by leadership

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience
• Six or more years of experience in HR business partnering, employee relations, or HR management in a corporate or nonprofit setting
• Strong knowledge of employment laws, HR policies, and employee relations best practices
• Exceptional interpersonal and communication skills with the ability to influence and build relationships at all levels
• Proven experience managing complex employee relations cases, including investigations and conflict resolution
• Ability to analyze HR data and trends and make strategic recommendations for workplace improvements
• Experience facilitating HR training and leadership development programs
• Ability to handle sensitive and confidential information with professionalism and discretion
• Strong problem-solving and decision-making skills with a proactive approach to HR challenges

• HR certification such as PHR, SHRM-CP, or equivalent

All YMCA team members are expected to maintain current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

• Ability to work in excess of a 40-hour work week with irregular hours as needed
• Ability to travel within the Greater…