Employee Relations Consultant

Employee Relations Consultant

Please apply by: Until Filled

Hiring Range: $69,388.80 - $ / year

Position Type: Exempt (salaried) position

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

Follow Your Calling, Find Your Career

The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. Join our team and help us find, grow, and support the County’s most valuable assets, our employees. Our team of professionals which encompasses all area of Human Resources including total rewards, talent acquisition, benefits, learning & development, compliance, and employee relations, is dedicated to serving more than 1 million county residents as well as 6,000 employees.

If you’re looking for a career where your work is important, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.

The Employee Relations (ER) Consultant will, under general supervision, provide guidance on complex employee relations matters, performance counseling, attendance counseling, policy violation. This position will conduct related cases including disciplinary recommendations and investigate harassment claims.

• Review, consult and respond to performance management concerns including counseling managers and supervisors on effectively addressing performance, conduct and/or attendance issues through coaching and progressive discipline.
• Review and provide recommendations to managers/supervisors regarding disciplinary documentation.
• Lead internal investigations including general complaints, formal grievances and ethics line violations and completing reports documenting findings and closing out the investigation.
• Serve as point of contact for external issues (ex. respond to the EEOC or other regulatory agencies).
• Serve as the point of contact for employees and supervisors regarding questions relating to County disciplinary processes.
• Train supervisors and staff in employee relations functions, unemployment, mediation, the ADA, and workplace modification requests.
• Process unemployment claims and represent the County at unemployment hearings.
• Track County dismissal appeal hearings.
• Understand leave of absence programs and disability management issues.
• Supports County objectives, departmental initiatives and employee relations activities.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Enforce relevant employment and labor laws and regulations.
• Conduct Employee Relations Training sessions.

Experience: Minimum of two years of employee relations experience.

Bachelor's degree in Human Resources, Business Administration, Public Administration, or related field.

May require a valid North Carolina or South Carolina Driver's License.

• Extensive experience with progressive discipline and employee investigations.
• Human Resources-related certifications (ex: PHR/SPHR, SHRM-CP/SHRM-SCP, etc.).
• Master’s degree with emphasis in Business Administration, Human Resources, Organizational Development, or related field.
• 4 years of direct employee relations experience, preferred.

• Knowledge of Human Resources best practices.
• Conducting one‑on‑one and group conflict resolutions, mediations, negotiations and investigations.
• Employment‑related laws, regulations and trends.
• Skills: Human Resources analytical research as demonstrated by the ability to collect, develop, assess and blend information and recommendations from a wide variety of sources combined with expertise in employee relations.
• Change management practices in order to assist client groups with their ability to successfully manage ambiguity and/or resistance during change.
• Solving moderately complex problems.
• Maintaining an effective level of business literacy to provide a consultative…