Rewards Specialist

Position Summary

Under the supervision of the Director of Total Rewards, the Total Rewards Specialist administers comprehensive, compliant, and competitive employee benefits programs across multiple countries, with primary emphasis on the U.S. The role has a global reach and executes a total rewards strategy for employees worldwide.

The specialist facilitates benefit enrollment for new hires, coordinates vendors, supports open‑enrollment periods, and ensures regulatory compliance for all benefit offerings. As a secondary scope, the specialist processes and audits payroll in partnership with in‑country providers to guarantee accuracy and timeliness. The position also maintains HRIS data integrity, supports record‑keeping and system implementations, performs general HR clerical/administrative tasks (including employee‑event coordination), and occasionally backs up front‑desk receptionist duties.

A successful Total Rewards Specialist is highly organized, detail‑oriented, service‑focused, and thrives in a dynamic, fast‑paced, multi‑national environment.

• Administer U.S. and applicable global employee benefits programs including medical, dental, vision, life insurance, disability, 401(k) plans, and wellness offerings.
• Partner with third‑party vendors, brokers, and carriers to manage enrollment, data transmission, billing reconciliation, and service delivery.
• Support open‑enrollment periods: prepare communications, update systems, host informational sessions, and resolve employee inquiries.
• Assist with new hire orientations and serve as a resource/advocate for employees regarding benefit needs.
• Track regulatory changes and ensure benefits remain compliant while researching market‑competitiveness and cost‑effectiveness across regions.
• Assist with vendor evaluations, processes, and implementation of new benefit programs or enhancements.
• Prepare routine and ad‑hoc benefits reports, basic cost analyses, and trend summaries for HR, Finance, and leadership.

• Process and audit payrolls (primarily U.S.) in collaboration with in‑country leaders to ensure timely, accurate delivery.
• Validate compensation data including new hires, terminations, promotions, bonuses, overtime, etc.
• Reinforce time card submissions/payroll calendars, including cut‑off dates, funding timelines, and submission deadlines.
• Apply working knowledge of wage/hour rules, garnishment processing, and state minimum wage requirements, and stay current with regulatory updates.
• Collect/verify timesheets, calculate wages, issue payments, and resolve payroll discrepancies.
• Review/update employee records for salary, title, or manager changes and serve as primary owner of HR email monitoring for issue resolution.

• Maintain accurate, confidential payroll and benefits records for audits, regulatory filings, and internal reviews (e.g., GDPR, COBRA, HIPAA, FMLA, FLSA).
• Support HRIS implementations, data integrations, process automations, and system upgrades.
• Perform general HR clerical duties: filing, scanning, data entry, and ad‑hoc reporting.
• Assist with employee‑centered events (e.g., wellness fairs, recognition programs, training sessions).
• Provide occasional backup front‑desk coverage: greet visitors, answer phones, manage mail/deliveries, schedule rooms, and handle office inquiries.
• Travel up to 5% for vendor meetings, benefit fairs, training, or off‑site events.
• Perform additional duties as needed to demonstrate core values, drive vision, and fulfill mission.

• Accountability & Integrity
• Customer Service
• Enthusiasm/Positive Attitude
• Relationship Building
• Interpersonal Skills
• Self‑Management
• Analytical Thinking
• Problem Solving

• 2–3 years of benefits administration experience.
• Thorough knowledge of benefits‑related laws and regulations including COBRA, HIPAA, FMLA, and healthcare reform.
• Proficiency in ADP Workforce Now and intermediate Microsoft Office skills, specifically Excel (basic reporting/formatting capabilities).
• Demonstrated ability to maintain strict confidentiality.
• Ability to take…