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Hospitality & Tourism Guest Services

Guest Experience Lead - Front Desk

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: The Crescent Hotels Group
Full Time position
Listed on 2026-02-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
A leading hospitality company in Charlotte is looking for a Front Desk Supervisor to oversee daily operations and ensure exceptional guest satisfaction. Responsibilities include hiring and training staff, addressing guest inquiries, and maintaining compliance with company standards. Candidates should possess strong communication skills, a customer-oriented attitude, and the ability to solve problems effectively. This role is essential for maintaining a positive guest experience while leading the front desk team.
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