Hotel Host

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Organization: Hyatt Place Charlotte Airport/Lake Pointe

Summary: Hotel Hosts contribute to the hotel's commitment to high-quality guest service and teamwork. They create a welcoming, helpful, and exceptional experience for guests while maintaining a clean, comfortable, and inviting environment. Responsibilities include managing the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, guest check-in and check-out, and servicing meeting rooms. Previous guest service experience and good communication skills are required.

The Hyatt Place experience emphasizes innovative design, cuisine, and attentive service, aiming to inspire guests with a relaxed yet high-standard environment. As a Hotel Host, you are key to bringing this experience to life.

Qualifications:

• Customer service experience, preferably in a hotel or related field
• Schedule flexibility for AM/PM shifts, weekends, and holidays
• Strong command of English (speaking, reading, writing)
• Ability to learn quickly and work in a fast-paced environment with guest interaction
• Ability to multi-task
• Must be 18 years or older
• High school diploma or equivalent
• Ability to lift, pull, and push at least 20 lbs
• Basic computer skills (Word, Excel, etc.)

Additional Information:

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Hospitality

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