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Hotel Front Desk Guest Services

Lux Front Desk Agent: Guest Experience & Upsell

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Kessler Collection
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel group in Charlotte, NC, is seeking a Front Office Agent to provide exceptional hospitality and service to guests. Key responsibilities include managing check-ins and check-outs, assisting guests with requests, and maintaining the highest standards of service. Ideal candidates will have a Bachelor's degree and a year of relevant experience, preferably within a luxury environment. Working as part of a dedicated team, you will ensure each guest feels welcomed and well-cared for.

This role offers competitive benefits and the opportunity for professional growth.
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