Director of Catering
Listed on 2026-01-26
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Hospitality / Hotel / Catering
Hotel Management, Catering, Event Manager / Planner
Why us?
UNC Charlotte Marriott is looking for an Director of Catering.
Come join the #1 team in the University area, we are excited to meet you!
#workwhere
YOUBELONG.
We are seeking an experienced and dynamic Director of Catering to lead our catering sales operations. The ideal candidate will be responsible for developing and executing catering strategies, managing client relationships, and ensuring exceptional service delivery. This role requires strong leadership, organizational skills, and a passion for creating memorable coporate and social experiences.
We are a warm and welcoming here at the UNC Charlotte Marriott, a 226-room hotel featuring 24,000 sq ft of meeting space conveniently located north of the downtown Charlotte area. We are excited to be the newest gathering place featured in the university area with our Golden Owl Tavern. We are easily located north of the city on the campus of University of North Carolina at Charlotte.
A compact and cozy place to chill and enjoy managed by Sage Hospitality.
Our team represents the best and brightest in the industry, we are an award-winning team, most recently our property, was awarded the Hotel of the Year from the NFL NFC for outstanding hotel service! and ranked in the top ten of Marriott Branded hotels in several categories. Join forces with the top hospitality team and help navigate our guests through their journey.
Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time.
As a member of the team, you will have the opportunity for personal growth, and to impact the growth and development of your team, while we continue to focus and engage with our community to enrich lives one experience at a time.
The vision for Sage Hospitality is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” Join us today!
Key Responsibilities:
Oversee all catering operations, including planning, execution, and staff management.
Develop and implement catering sales strategies to meet revenue targets.
Build and maintain relationships with clients, vendors, and partners.
Collaborate with culinary and event teams to design menus and event concepts.
Ensure compliance with health and safety regulations.
Manage budgets, forecast sales, and control costs to maximize profitability.
Lead, train, and motivate the catering team to deliver outstanding service.
Monitor customer satisfaction and address any issues promptly.
Stay current with industry trends and incorporate innovative ideas into offerings.
Qualifications:
Bachelor's degree in Hospitality, Business, or related field preferred.
Proven experience in catering, event management, or hospitality leadership (5+ years preferred).
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to multitask and work under pressure.
Proficiency in hospitality management software is a plus.
Passion for delivering exceptional customer service.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A vibrant and collaborative work environment.
Job Overview
Oversees the daily operations of the catering and group planning area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Captures and plans catering functions, small meetings with ten or less guestrooms and insures proper execution. Meets revenue expectations.
Responsibilities
Supervise catering/coordinator/event planning managers and related associates; interview, hire, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communications, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
Meet with the customers to review the Banquet Event Orders and, where appropriate, group resumes, to review any changes, issues and/or problems to ensure delivery of a quality product.
Calculate and review the banquet checks ensuring accuracy and present…
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