Hyatt Place Charlotte Airport-Billy Graham Parkway-General Manager

Hyatt Place Charlotte Airport-Billy Graham Parkway-General Manager Address 2950 Oak Lake Blvd, Charlotte, NC, 28208

Join Our Team as a General Manager!

At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high‑quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.

• Financial Management: Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.
• Topline Involvement
  :
  Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.
• Systems and Reporting: Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.
• Guest
  
  Experience:
  
  Ensure high‑quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.
• Leadership: Provide hands‑on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team‑oriented environment that focuses on guest satisfaction.
• Networking and Relationship Building: Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.

At least 6 years of progressive experience in a hotel or related field, or a 4‑year college degree with 4 to 5 years of related experience, or a 2‑year college degree with 5 to 6 years of related experience.

Valid driver's license for the applicable state.

• Forecasting Accuracy
• GSS
• Driven Profitability
• Topline/Bottomline acumen
• Ability to attract and nurture top talent

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Travelers can settle in to their home away from home at our business hotel near Charlotte Airport. Hyatt Place Charlotte Airport/Tyvola Road hotel is located near Bank of America Stadium, Spectrum Center, Carowinds, Billy Graham Library, and Noah’s Event Center. Our guests relax in our spacious rooms with separate living and sleeping areas and free Wi‑Fi access. Featured amenities include outdoor pool, 24hr fitness center, complimentary shuttle service and onsite dining.