Medical Office Assistant - Levine Children's Specialty Center Cardiology

Overview

Department: GCMG LC Cardiology MCP: 1001 Blythe - Pediatrics:
Cardiology

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Monday - Friday - Variable Day Shift - Possible travel to satellite offices

$20.80 - $31.20

• Non-Clinical Responsibilities

• 2 years of related experience or combination of education/experience. Experience taking patient vital signs preferred. Knowledge of medical terminology and CPT/ICD9 coding preferred. High school diploma or GED.

Informs provider regarding delays and the status of waiting patients. Assists with medical record maintenance by preparing documents for scanning. Assists patients with the self-check in process as needed. Other duties as assigned.

• Clinical support in the delivery of clinical care
• Provides written patient education and discharge instructions. Reinforces discharge instructions from the provider. Assists patients in obtaining additional services ordered by the provider prior to leaving the practice as part of discharge planning and setting up referrals for additional services.

Maintains site quality control logs in accordance with standards for maintaining CLIA certification. Maintains test tracking log (if applicable) and communicates delays in obtaining results. Responsible for accurate specimen collection including patient identification and labeling based on laboratory collection procedures.

• Knows where emergency equipment is located and reports non-functioning or non-compliant equipment to the appropriate department and site leadership.
• During the visit measure and records accurately: blood pressure, pulse, temperature, height, weight and reason for the visit.
• Screens patient calls. Directs urgent and emergent concerns to the provider. Responds to messages and documents follow up in the medical record.

Practices standard precautions in all patient encounters as appropriate. Orders supplies as directed and maintains inventory par levels using standard products. Promotes a green environment by adhering to organizational guidelines for recycling and prudent utilization of resources.

• Handles patient flow, prepares rooms and patients, stocks exam rooms using AMG standards, and performs various tests/procedures as directed by the provider and per training/competency/site policies.

Medical Record and HIPAA standards/Risk and Safety Compliance:
Maintains clean and safe work environment, complies with OSHA safety standards, participates in annual safety training, and maintains confidentiality in all patient care and communication.

• Disposes and shreds papers containing patient identifiable information per policy.
• Adheres to form standardization protocol and supports quality initiatives as required.
• Provides efficient, high quality service to patients and aligns with AMG service standards and MVP.

Professional Development:
Maintains awareness of current standards of care; attends meetings and in-services; maintains CPR certification; completes annual competency reviews.

Education/Experience

Required:

2 years of related experience or combination of education/experience. Experience taking patient vital signs preferred. Knowledge of medical terminology and CPT/ICD9 coding preferred. High school diploma or GED.

Knowledge, Skills & Abilities

Required:

Good communication skills. Familiarity with computers. Good time management and organizational skills. Current CPR certification.

Physical Requirements and

Working Conditions:

Ability to work varying shifts to meet the needs of the center. Ability to work under stressful conditions and in difficult situations. Fast-paced environment with potential exposure to hazardous conditions. Ability to lift up to 35 pounds; for heavier lifts, use patient handling equipment with assistance when available.

This job description indicates the general nature and level of work expected. Incumbent may be required to perform other related duties.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, retirement offerings, and career development opportunities.

• Compensation: Base pay within the listed range; additional incentive/shift pay; opportunities for annual increases based on performance.
• Benefits and more: Paid Time Off, medical/dental/vision, life and disability benefits, Flexible Spending Accounts, family benefits, employer-mueched retirement plans, educational assistance.

About Advocate Health

Advocate Health is a national health system with multiple brands and locations; committed to equitable care and clinical innovation. Headquartered in Charlotte, NC, and employing 155,000 teammates across numerous hospitals and care locations.

Provides a variety of clinical, clerical, and coordination services to support quality patient care.