Kennel Supervisor - Spay​/Neuter Clinic Manager

Date Opened:
Friday, January 16, 2026 12:00 AM
Close Date:
Sunday, January 25, 2026 12:00 AM
Department:
General Services Department
Salary: $24.00 - $28.39 Commensurate with Experience

Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our Guiding Principles Include

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

The Spay/Neuter Clinic Manager plays a vital role in supporting CMACC’s mission by leading the daily operations of the high-volume spay/neuter (HQHVSN) clinic. This position helps ensure that animals receive safe, timely, and compassionate surgical care while supporting clinic staff with clear structure, organization, and guidance.

This role combines medical-adjacent and administrative leadership and is designed for someone who enjoys creating organized systems, supporting teams, and helping complex operations run smoothly and predictably.

The Clinic Manager helps ensure that surgeries occur safely and on schedule, staff have clear expectations and support, supplies and medications are available and compliant, animals receive consistent, humane care, and clinic operations meet City and regulatory standards.

The Clinic Manager supports smooth daily operations by helping ensure that:

• Daily surgery schedules are prepared and communicated before the clinic day begins. Veterinarians, technicians, and assistants understand their assignments and reporting times.
• Animals move through intake, surgery, recovery, and discharge using established protocols
• Surgical instruments and equipment are cleaned, sterilized, and maintained according to guidelines
• Anesthesia and recovery monitoring standards are followed consistently
• Workflow delays or safety concerns are identified early and addressed in a timely, solution-focused manner

• Assigning daily tasks clearly and consistently
• Offering guidance when questions arise
• Managing schedules, payroll approvals, and time-off requests
• Monitoring performance and workflow
• Supporting onboarding and training
• Completing evaluations in alignment with City policy

• Monitoring inventory levels of surgical supplies, medications, and equipment
• Tracking expiration dates and reordering proactively
• Maintaining accurate DEA and state drug control logs
• Supporting regular audits and compliance reviews

• Developing and maintaining clinic SOPs
• Tracking key performance indicators (surgical volume, outcomes, staffing hours, supply usage)
• Assisting with budget planning and expense monitoring
• Maintaining accurate documentation in Chameleon

• Communicating clearly with shelter staff, fosters, and community partners regarding pre- and post-operative care
• Addressing clinic-related questions or concerns professionally and calmly
• Supporting community spay/neuter initiatives, transports, and special events

• Compliance with state veterinary regulations, OSHA standards, DEA requirements, and ASV guidelines
• Accurate medical and operational records in Chameleon
• Consistent infection-control and biosecurity practices
• Review and follow-up on incident reports in collaboration with veterinarians

• Experience in veterinary clinic or shelter operations (3–5 years), including staff supervision
• Knowledge of HQHVSN procedures, anesthesia safety, and shelter medicine best practices
• Strong organizational and planning skills
• Clear…