Manager, Healthcare Improvement - Pharmacy Services

Manager, Healthcare Performance Improvement - Pharmacy Services Description & Requirements

• Provide assistance with developing pharmacy strategies, business plans, and pharmacy processes related to:
• Infusion services
• Ambulatory pharmacy
• Formulary management
• Set up and optimization of entity‑owned pharmacies
• Evaluation of onsite pharmacy operations
• Assessment of pharmacy spending and monitoring of quality outcomes
• Wholesaler and payer contracting
• Pharmacy revenue cycle
• Pharmacy supply chain operations
• 340B optimization
• Lead consulting engagements focused on pharmacy operations for provider organizations
• Oversee the development and delivery of client‑specific policies, procedures, workflows, training, and continuous quality improvement across existing and new locations
• Direct internal readiness assessments and mock audits, identify compliance risks, and oversee mitigation plans with measurable outcomes
• Support business development initiatives, including proposal development, scope design, and client presentations
• Advise, communicate and present to all levels, including C‑suite, management, and pharmacy staff
• Provide in‑depth process expertise and leadership to clients
• Provide an unmatched client experience and identify additional value‑added services
• Active participant in key healthcare industry groups (e.g., ASHP, Becker’s, Apexus, 340B Health, HFMA, etc.)

• Bachelor’s degree in business, pharmacy, technology, health services administration, or a related field
• 5+ years of prior healthcare consulting, pharmaceutical industry, or hospital environment experience
• Significant expertise in advanced Excel, IT platforms, and healthcare
• Strong technical skills, experience with spreadsheets, databases, and an automated audit work paper system

• Past experience with large/medium‑sized consulting firm(s)
• Pharm
  
  D. or bachelor’s degree in pharmacy strongly preferred
• Completion of ASHP accredited PGY1 residency
• Pharmacy operations management (e.g., director, inpatient operations manager, supervisor roles)
• Experience with data visualization tools (e.g., Power BI, Tableau) for pharmacy operations analysis and reporting
• Familiarity with generative AI tools and ability to support client engagements involving AI solutions