VP Operations, Post Acute Care

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Team Health is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. Team Health has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025
– Becker’s Hospital Review names Team Health among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

OVERVIEW:

The Vice President of Operations (VPO) serves as the liaison between the Post-Acute facilities and the regional leadership. The VPO, under the direction of the Executive Vice President (EVP), is responsible for operational performance of the facilities in their assigned region. The VPO’s specific focus is to ensure client and Team Health expectations are met. The VPO works in a paired leadership model with the Regional Medical Director (RMD.)

The VPO is the primary Team Health contact with the facility’s administrative leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides management and support for assigned contracts
• Adheres to Clients for Life (CFL) philosophy and ensures standards of documentation are maintained in Client Retention Management (CRM) database;
  Establishes and maintains positive relationships with client Web-of-Influence (WOI) members in accordance with CFL standards
• Works to achieve client and Team Health operating metric goals
• Collaborates with leaders and staff of the operational service centers to achieve optimal contract performance. These departments include, but are not limited to: recruiting, scheduling, credentialing, payroll, risk management, documentation education, chart flow, provider enrollment, PSO, compliance, and scribes
• Contributes to development of annual budgets and is responsible for ongoing management of contracts to meet budget;
  Participates in regional Monthly Operating Reviews (MOR) and quarterly practice review as directed by senior management. Responsible for implementing recommendations from quarterly practice reviews
• Supports and assists the RMD in onboarding of Clinical Leaders. Ensures that there is an onboarding process and tools in place to orient new providers. May participate in onboarding as needed
• Supports and assists the RMD in coaching Clinical Leaders and providers
• Participate and support recruiting efforts
• Performs other duties as assigned

QUALIFICATIONS / EXPERIENCE:

• Action-oriented with an understanding for process. “Can do” attitude. Hands on
• Demonstrates that he/she has the analytical problem-solving skills necessary to help a healthcare system accomplish its mission
• Will be able to point to examples of having delivered outstanding results in quality and performance improvement initiatives
• A good business sense; able to link quality care and patient safety to improved hospital financial performance

Strategic Orientation:

• Ideally the candidate will not only have created the vision within his/her current function, but also raised broader issues, influencing overall organizational strategy, thereby contributing to the larger planning process and helping shape the future of the entire organization

Collegiality and Teamwork:

• Evidence of an ability to create a culture of collegiality and respect for both the community and academic physicians contribution to success as evidenced by a history of removing barriers, providing resources, and skill at facilitating the subordination of individual needs in order to achieve a common goal
• Group-oriented, collaborative, and exhibits a positive attitude and appropriate humility. Must be a problem solver, team player, and be self-motivated and driven
• Must be focused on the development of people including strong skills in mentoring, coaching, building effective teams, selecting physician management talent, and building and growing skill sets
• Leads by example and through influence

Required Qualifications & Experience:

• Bachelor’s Degree in Nursing, Business…