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Community Support Team Leader

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Monarch
Full Time, Part Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find e, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights: Starting Pay: $60,000

What We Look For

The CST Team Leader must have at least one (1) year of experience working with adults with a mental health diagnosis and/or substance use disorder and one of the following qualifications:

  • LMFT-A/LMFT
  • LCSW-A/LCSW
  • LCMHC-A/LCMHC

* An associate level licensed clinician actively seeking licensure may serve as the Team Lead conditional upon being fully licensed within 30-calendar months from the effective date of hire.

This Opportunity

The primary responsibility of the CST Team Leader is to drive the delivery of this service. The Team Leader monitors the delivery of CST to ensure the interventions are provided effectively to help the beneficiary restore community, daily living, personal, social and specific tenancy skills including obtaining and maintaining housing and develops natural supports, manage their illness, and reduce crises. The Team Leader facilitates a weekly face-to-face team meeting to ensure that the planned support interventions are provided;

to allow the CST Staff to briefly discuss the status of all beneficiaries receiving services; problem-solve emerging issues; and plan approaches to intervene and prevent crises. Individuals who function in the capacity of a CST Team Leader will also provide direct and indirect services to the individuals and their families served.

What You ll Do
  • Provide assessment, person centered plan writing, and meeting facilitation to staff and to individuals being supported in order to have successful outcomes for their personal goals.
  • Drives the delivery of this service.
  • Provides individual therapy for beneficiaries served by the team.
  • Provides behavioral interventions such as modeling, behavior modification, behavior rehearsal. Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each beneficiary.
  • Provides and coordinates the assessment and reassessment of the beneficiary’s clinical needs.
  • Provides clinical expertise and guidance to the CST members in the team’s interventions with the beneficiary.
  • Provides the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all CST members except the Team Leader.
  • Determines team caseload by the level of acuity and the needs of the beneficiary served.
  • Facilitates weekly team meetings of the CST; monitors and evaluates the services, interventions, and activities provided by the team.
  • Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
  • Provide direct and indirect community support team services (individuals who work as part of a CST).
  • Help staff and the people they are supporting develop relationships within their community that could help them achieve their personal goals. Resources include locating recreational activities, housing, food, clothing, school programs, vocational opportunities/services, and other providers needed for mental health, developmental disabilities and substance abuse services.
  • Coordinate and monitor services, including comprehensive tracking of activities in relation to person-centered plan.
  • Ensure admission and discharge procedures are followed according to policy.
  • Coordinate admissions…
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