Community Mental Health - QP, CST Charlotte, NC

Who we are looking for

We are seeking a skilled and empathetic individual to join our team as a Community Support Team (CST) Qualified Professional (QP). This role is crucial to the delivery of high-quality mental health and substance use services, helping clients achieve their recovery goals and improve their overall well‑being. The ideal candidate will have strong clinical expertise, a passion for community‑based work, and a commitment to making a positive impact in the lives of those we serve.

As a CST Qualified Professional, you will be responsible for providing direct care and coordinating services for individuals with mental health and substance use challenges. Working under the supervision of the CST Team Lead, you will play a key role in assessing client needs, developing treatment plans, and ensuring that all services are delivered effectively and in accordance with best practices.

• Developing, implementing, and monitoring individualized treatment plans in collaboration with the client, family, and CST team members.
• Providing direct therapeutic interventions, including individual, family, and group therapy, as well as crisis intervention when necessary.
• Coordinating and linking clients to community resources, including housing, employment, education, and healthcare services.
• Advocating for clients within various systems, such as healthcare, judicial, and social services, to ensure they receive the support they need.
• Monitoring client progress and adjusting treatment plans as needed to ensure positive outcomes.
• Maintaining accurate and timely documentation of all services provided in accordance with agency policies and regulatory requirements.
• Collaborating with other CST team members, including the Team Lead, Peer Support Specialists, and other professionals, to ensure a holistic and integrated approach to care.
• Participating in regular team meetings and case conferences to discuss client progress and coordinate care.
• Promoting the values of recovery, person-centered care, and cultural competence in all interactions with clients and team members.

• A Bachelor's degree
• A minimum of 2 years of experience working with individuals with mental health or substance use challenges, preferably in a community-based setting.
• Strong knowledge of evidence-based practices in mental health and substance use treatment.
• Excellent communication, organizational, and problem-solving skills.
• A commitment to person-centered care and cultural competence.
• A valid driver’s license and reliable transportation.

• Competitive compensation with regular performance feedback.
• Healthcare insurance, including medical, dental, and vision.
• Paid time off.
• Per diem and part-time options available.

• Regularly walk, stand, or stoop.
• Occasionally lift, carry, push, or pull objects weighing up to 25 pounds.
• Regularly drive a motor vehicle.
• Must be physically able to complete Non‑Violent Crisis Intervention and CPR training.

If you are ready to make a real difference in the lives of the people we serve, please apply today to join our team.

Pathways to Life is a local wellness organization committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in‑home mental health services for adults and children.

At Pathways to Life, our mission is to foster continual growth in the lives of the people we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self‑determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect. Pathways prides itself on whole-person treatment, and we believe in providing our clients and staff with as many healthy resources as possible.

Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees with disabilities protected by applicable laws, regulations, and ordinances.

Pathways to Life, Inc is an EEO employer - M/F/Vets/Disabled