PRN Medical Receptionist - Charlotte, NC

PRN Medical Receptionist - Charlotte, NC

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services delivered through 680+ health centers across 41 states, with virtual care available nationwide. We prioritize a patient‑first approach to improve health outcomes and reduce costs.

Marathon Health medical receptionists provide administrative support in Marathon On‑Site medical clinics.

• Welcomes patients and visitors by greeting them in person or on the telephone; answers and/or refers inquiries
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule by notifying provider of patient arrival, reviewing service delivery against the schedule, and reminding provider of service delays
• Comforts patients by anticipating anxieties and answering questions
• Ensures availability of treatment information for the provider by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Completes prior authorization paperwork for insurance and fax communications for referrals, or performs similar administrative duties
• Maintains front reception area in a clean and professional manner; may be responsible for stocking and restocking office equipment and coordinating deliveries
• Assists Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and scanning/uploading forms as necessary
• Maintains confidentiality of patients and their records
• Performs other duties as assigned or required

High school diploma or GED required and 1‑3 years of related professional experience in a medical office environment, or an equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in use of an electronic medical record system; prior experience with ECW strongly preferred.

$20.00‑$23.00 per hour (actual offer may vary based on location and experience).

We are accepting applications for this position until a candidate has been selected.