Patient Services Specialist - South Park

Overview

Ortho Carolina values our team as our greatest asset. We are a diverse group focused on excellence and teamwork across 43 care locations with over 1300 professionals. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit

We are currently searching for a Patient Services Specialist to work with our Ortho Carolina South Park team.

The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed including posting of charges.
• Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

• Excellent customer service skills
• Working knowledge of insurance
• Epic/EMR background a plus
• Medical terminology

• High school graduate and/or associate or bachelor s degree
• Prefer minimum of one year experience in medical clinic setting.

Regular