Medical Assistant Job Charlotte area,North Carolina USA,Healthcare

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences via a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant works in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home. This position typically operates on a Monday-Friday dayshift schedule.

Additional benefits include: Mileage reimbursement plan.

Provider Support

Ensure that the clinical provider in the assigned building is able to focus on patient care for the day.

Ensure each patient is seen as medically necessary per clinical protocol.

Serve as a “buffer” between provider and families/staff to facilitate proper patient management.

Document appropriate encounters and time for CCM and BHI services.

If scheduled: update scheduling rosters daily for accuracy and send schedules timely.

Assist with day-of changes due to acute needs, hospitalizations, admissions, or discharges.

Prepare clinical documentation for assigned providers daily.

Complete basic opening of encounter notes as per discipline protocol.

Perform medication reconciliation on all scheduled patients at each encounter.

Enter appropriate facility chart data into patient encounter notes and assign to provider.

Enter lab and diagnostic results into patient encounters and assign to providers as per guidelines.

Assist with collection and sorting of clinical paperwork needed for review, ensuring completion daily.

Host telehealth sessions for providers as assigned, including routine and acute visits.

Facility Support

Share patient schedules with key facility staff as needed, when scheduling is part of your role.

Assist with triage needs as directed by the assigned provider, whether in or out of the building.

Help with triage documentation as needed.

Ensure all paperwork is routed correctly for facility, Eventus providers, office, or families.

Assist with obtaining consents for services as needed.

Attend stand-up meetings to report facility and provider needs, if permitted.

Assist with discharge planning of clinical services as needed.

Check in and out daily with facility staff regarding patient status.

Maintain patient confidentiality at all times.

Document encounters and services accurately.

Check communications several times daily to meet patient needs.

Inform patients and families of recent visits and new orders, deferring to providers when necessary.

Communicate transitions of care to the CCM team to improve patient care and education.

Additional Duties and Responsibilities

Adhere to Eventus Whole Health standards, policies, procedures, and employee handbook, including HIPAA rules.
Follow dress code policy: clean, wrinkle-free, matching scrubs, closed-toed footwear, and name badge.
Report to your Lead Medical Assistant for additional assignments if work is completed early.
Seek further training if unsure about any assignment.

Qualifications/Education

High School Diploma or equivalent.

Valid driver’s license and reliable transportation.

Expected travel up to 1 hour from home.

Typing speed of 45 wpm or greater.

Medical scribing experience preferred.

What We Offer

Our full-time positions include:

Part of a growing and emerging culture.
Paid time off benefits.
Holidays and floating holidays.
Short & long-term disability options.
Employer contribution to 401(k) after 6 months.

About Eventus Whole Health

Founded in 2014, Eventus Whole Health provides physician-led healthcare services for residents of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and support staff, offering comprehensive, evidence-based, interdisciplinary care. Our approach empowers facilities to achieve their goals and ensures better patient outcomes. For more information, visit

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