Emergency Medical Services Continuing Education Coordinator

Overview

The Coordinator for EMS Continuing Education (CE) plays a vital role in supporting the daily operations and educational experiences of the EMS program. This position assists with the planning, delivery, and evaluation of classroom, laboratory, and clinical instruction to ensure students receive high-quality learning opportunities and support services. Success in this role requires strong organizational, communication, and customer service skills, along with accuracy, efficiency, and the ability to work independently in a fast-paced academic environment.

The Coordinator must be a collaborative team player and work effectively with students, faculty, clinical partners, and the community to maintain smooth program operations and promote positive outcomes.

• Design, develop, and update EMS continuing education courses to meet NCOEMS, NCCCS, and CoAEMSP standards.
• Manage online and in-person course operations, including scheduling, curriculum coordination, and resource allocation.
• Recruit, train, supervise, and evaluate instructors while providing ongoing support and professional development.
• Coordinate clinical site partnerships, securing placements, schedules, and high-quality clinical experiences for students.
• Advise, support, and monitor students, assisting with registration, progress tracking, and resolving inquiries or technical issues.
• Maintain accurate records and prepare required reports for regulatory agencies, accreditation bodies, and internal stakeholders.
• Ensure compliance with institutional, state, and federal standards, including FERPA and HIPAA confidentiality requirements.
• Promote EMS continuing education programs through marketing efforts and representation at events, meetings, and community partnerships.
• Utilize learning management systems and educational technologies to enhance instruction and engagement.
• Collaborate and communicate effectively with program leadership, faculty, clinical partners, and college committees while performing additional duties as assigned.

• Associate degree from a regionally accredited institution;
  Current North Carolina EMT-Paramedic (EMT-P) or National Registry Paramedic certification, and a current NCOEMS Level I Instructor Certification.
• At least two (2) years of field or clinical experience at the Paramedic level, as well as at least two (2) years of instructional experience teaching initial EMS training programs.
• Must be approved by the Pitt County EMS Medical Director to practice in Pitt County. Candidates not currently approved by the Pitt County EMS Medical Director to practice in Pitt County are eligible to apply; however, approval must be obtained within 90 days of hire.

• Bachelor’s degree from a regionally accredited institution;
  Successful teaching experience in a community college or similar post-secondary institution;
  Online teaching experience; NCOEMS Level II Instructor Certification.

Academic setting that includes office, classroom, simulation labs, and off-site clinical and community locations; requires frequent interaction with students, faculty, clinical partners, and community agencies, and involves balancing multiple tasks in a fast-paced, deadline-driven environment. Work may include regular use of computers, learning management systems, and educational technology; occasional exposure to clinical environments, including hospitals, EMS agencies, and training facilities; participation in meetings, events, or trainings both on campus and within the community;

ability to work independently as well as collaboratively, maintain confidentiality, and uphold a professional image at all times.

Frequent sitting, standing, and walking throughout the day; lifting, carrying, or moving instructional materials or equipment up to approximately 50 pounds; demonstrating or assisting with EMS skills practice in a lab setting, which may involve bending, kneeling, reaching, or performing simulated patient care activities; ability to observe and evaluate clinical or classroom performance, sometimes in active learning environments; sufficient visual acuity, hearing, and…