Voice & Swallowing Specialist - SouthPark & Fort Mill

Job Details

Job Location
:
North Carolina - Charlotte, NC 28210

Primary Objective A Voice & Swallowing specialist provides computerized and endoscopic evaluations and therapy to patients referred with voice disorders, swallowing disorders, shortness of breath, head and neck cancer, and chronic cough disorders.

Essential Functions

• Perform rigid and flexible endoscopic / stroboscopic FEES procedures with accurate and comprehensive interpretation including treatment plan establishment.
• Perform computerized acoustic analysis and therapy-based procedures
• Working seated for therapy and other procedures and for computer-based tasks including documentation of notes in EPIC, messaging in EPIC, teletherapy in MyCEENTA chart in EPIC, and e-mails.
• Utilize auditory and visual analysis during evaluations and therapy intervention.
• Provide clear verbal instructions for all procedures and interventions
• Provide written instructions as indicated for therapy-based tasks
• Complete progress-note summaries and evaluation notes in a timely manner / within 48 hours of the service.
• Dexterity of hands, arms and strength in holding endoscopic equipment during exams.
• Perform endoscopic and swallowing study examinations in the standing position for extended periods
• Assist family members in transferring patients from wheelchair to exam chairs
• Work with head and neck cancer patients for voice & swallowing disorders.
• Work with laryngectomy patients for evaluation prior to surgery and establishing alaryngeal communication post-surgery via TEP placement and management, electrolarynx communication, and HME set up. Involves extended periods of standing.
• Perform Clinical Swallowing evaluations and establish scheduling for objective testing via MBSS or FEES.
• Perform evaluation of shortness of breath (SOB), exercise induced SOB, medically based SOB or VCD / PVFM and chronic cough. Involves extended periods of standing and double scoping post provocative testing.
• Retrieve patients from waiting room for all sessions.
• Ability to meet the physical and mental demands of the position
• The ability to work on-site
• Predictable, reliable, and prompt attendance

Skills and Abilities

• Proficient in Microsoft Excel
• Proficient in Electronic Medical Record systems
• Ability to communicate professionally (written and verbal)
• Proficient in computer-based analysis of voice

Core Competencies

• Customer Service: Making patients and their needs a primary focus of one’s actions; developing and sustaining productive patient relationships.
• Building Patient Loyalty: Effectively meeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty
• Effective Communication
  :
  Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Initiative
  :
  Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Personal & Professional Ethics: Demonstrate integrity, resilience, accountability and ethical behavior.
• Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
• Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Building a successful team: Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals

Clinical Competencies

• Flexible and rigid endoscopic procedures and interpretation
• Clinical swallow and oral motor examinations
• Acoustic analyses
• FEES and MBSS procedures
• Evaluation and therapeutic intervention for voice and swallowing disorders
• Circumlaryngeal massage and /…