Certified Medical Assistant - SouthPark Primary Care

Certified Medical Assistant - South Park Primary Care

General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.

Regulatory Notes:
Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.

This is a full-time position that will support the Primary Care team at Southpark, Monday to Friday 8 am to 5 pm.

• Patient care responsibilities include:
  Escort patients to exam rooms/procedure room, interview patients, measure vital signs (weight, blood pressure, pulse, temperature), collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart.
• Assist patients as needed with walking transfers, dressing, collecting specimens.
• Perform nursing procedures under supervision of physician or physician assistant.
• Assist physician and physician assistant in exam rooms.
• Give instructions to patients/families as instructed by physician or physician assistant.
• Serves as the first point of response to patient care related telephone calls and messages; takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction. Collect information and process messages from patients and front office staff to physicians and physician assistants.
• Clinical pharmacology; drug administration through various routes including injections (except IV).
• Assists with minor surgery including surgical tray setup, pre/post-surgical care, applying dressings, and suture removal.
• Administers injections.
• Instructs patients with assistive devices, body mechanics, and home care.
• Initiate laboratory procedures in accordance with OSHA guidelines and quality control methods; CLIA-waived testing; capillary punctures and venipunctures; specimen handling (urine, throat, vaginal, stool, sputum).
• Initiates electrocardiography testing including mounting.
• Schedules appointments and referrals; follows up to ensure completion of physician orders.
• Medication refills; lab reconciliation; complete forms and prior authorizations for medications.
• Monitor and check assigned Athena boxes and other assigned boxes for coverage.
• Work at different Tryon office locations as needed.
• Other duties as assigned.

• Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
• Ensures all related reports, labs and information are available in patients’ medical records prior to their appointment.
• Reviews to ensure all forms are completed, properly identified, signed, and that all necessary information in the EHR is present.
• Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
• Obtains and sends patient medical records to support seamless care delivery.
• Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
• Obtains lab/X-ray reports, hospital notes, referral information, etc.; completes forms/requisitions as needed; schedules physician and ancillary appointments; updates charts to ensure that information is complete and filed appropriately; alerts physician when chart is incomplete or has not been completed within established time standards.

• Checks schedules and organizes patient flow.
• Sets up instruments and equipment according to department protocols.
• Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
• Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; cleans sterilizer according to scheduled maintenance program and keeps appropriate records.
• Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies.
• Completes…