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Certified Peer Support Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Empowerment Quality Care Services
Full Time position
Listed on 2025-12-22
Job specializations:
  • Healthcare
    Mental Health, Community Health, Health Promotion
Salary/Wage Range or Industry Benchmark: 30000 - 45000 USD Yearly USD 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Now Hiring Certified Peer Support Specialist

If you are ready to start out or start over with a dynamic team of awesome member-focused peers, now is the time to apply. We are hiring a few great teammates to keep up with our rapidly expanding Peer Support service. We are looking for professional, fun, dynamic personalities to join the best team in the area.

* You must be a Certified Peer Support Specialist to apply for this position. We have limited scholarships available for the necessary classes.*

Peer Support Services are structured and scheduled activities for adults aged eighteen (18) and older with a diagnosis of mental health and substance use disorders.

Peer Supports are provided by Peer Support staff. Peer Support Service is an individualized, recovery-focused service that allows members the opportunity to learn to manage their own recovery and advocacy process. Interventions of Peer Support staff serve to enhance the development of natural supports, as well as coping and self-management skills. Interventions may also provide supportive services to assist a member in community re-entry following hospitalization.

Peer Support Services emphasize personal safety, self-worth, confidence, growth, connection to the community, boundary setting, planning, self-advocacy, personal fulfillment, and development of social supports and effective communication skills. Services focus on the acquisition, development, and expansion of rehabilitative skills needed to move forward in recovery.

Examples of specific interventions include:

  • Self-help:
    Cultivating the member’s ability to make informed, independent choices.
  • System advocacy:
    Assisting the member in discussing concerns about medication with the physician or pre-crisis and post-crisis support:
    Assisting the member with the development of a personal crisis plan and/or a Psychiatric Advance Directive (PAD). This includes help in developing the Wellness Recovery Action Plan (WRAP).
  • Helping members develop a network of contacts for information and support based on the experience of Peer Support staff.
  • Assisting the member with writing letters or making telephone calls about issues related to mental illness or recovery.
  • Helping members make appointments for psychiatric or medical treatment when requested.
  • Guiding the member toward a proactive role in healthcare.
  • Providing feedback to the member on early signs of relapse and how to request help to prevent a crisis.

Full

Job Description:

  • Meet with members as needed to ensure continued satisfaction.
  • Assist members in community settings and pursue their recovery.
  • Assist members in developing natural supports.
  • Monitor members' progress through documentation.
  • Lend assistance with treatment.
  • Lead by example in coping strategies helpful in recovery.
  • Provide direct and indirect interventions and supportive services in the community to minimize risk and prevent crises.
  • Complete routine documentation daily and submit to supervisor within 24 hours.
  • Organize and lead peer support activities.
  • Attend and participate in staff meetings, in-services, and member staffing as needed.
  • Maintain positive, professional relationships with staff, peers, members, volunteers, and stakeholders.
  • Attend and participate in trainings and supervisions as required.
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