Senior Level Client Relations Specialist | Client Relations Specialist COC

Overview

Pro Sidian Seeks a Senior Level Client Relations Specialist | Client Relations Specialist [COC
0027026] for Program Support on a Exempt 1099

Contract:

No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Seeking Senior Level Client Relations Specialist candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This is a Contract Contingent or Contract W-2 (IRS-1099) Client Relations Specialist

Functional Area

Professional - Staffing Augmentation and Recruiting Services Position; however, Pro Sidian reserves the right to convert to a Full-Time Pro Sidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Staffing Augmentation and Recruiting Services (Senior Level Client Relations Specialist) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

• Oversee client relationship strategies.
• Conduct regular account reviews.
• Resolve high-level service issues.

• 5+ years in account or relationship management.

• Bachelor’s degree in business or related field.

• Strategic communication, negotiation, leadership.

• Client focus, business acumen, strategic thinking.

• Develops client satisfaction KPIs.
• Engages in upselling and cross-selling initiatives.

• May manage client service teams.

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• Teamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership – the ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
• Organization – the ability to manage projects and actions and prioritize tasks

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Pro Sidian Employee Benefits and Highlights:
Your good health and well-being are essential to Pro Sidian Consulting. At Pro Sidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation:
  The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
• Group Medical Health Insurance Benefits:
  Pro Sidian partners with BC/BS to offer a range of medical plans,…