Administrative Specialist Lead

Date Opened:
Tuesday, January 20, 2026 12:00 AMClose Date:
Saturday, January 31, 2026 12:00 AM Department:
Charlotte-Mecklenburg Police Department Salary: $31.96 - $39.95 Commensurate with Experience
** Welcome to the City of Charlotte
** Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:
* Attracting and retaining a skilled and diverse workforce
* Valuing teamwork, openness, accountability, productivity, and employee development
* Providing all customers with courteous, responsive, accessible, and seamless quality services
* Taking initiative to identify, analyze, and solve problems
* Collaborating with stakeholders to make informed decisions##
** SUMMARY
* * This position will serve as an Administrative Specialist Lead under the direction of the Office of Professional Standards. This position will ensure that all assigned publications are free of typographical, format and layout errors; manage multiple writing assignments to meet target publication dates. The Administrative Specialist Lead will conduct research on a broad array of subject areas in the law enforcement profession.

The position will coordinate and conduct independent reviews of policy and procedures, and other special studies of interest to the law enforcement profession.
** Major

Duties and Responsibilities:

*** Writes and revises Department’s policy manuals under the direction of the lieutenant, Standard Operating Procedures, specification manuals for delivery under the director of Executive Staff of the Charlotte-Mecklenburg Police Department.
* Assist with the coordination of policies to guide the Police Department’s actions through policy, performance goals, and expectations under the direction of department leadership.
* Articulates the Police Department’s ethical values, objectives, policies and strategies through written and oral presentations.
* Assists decision makers by assessing which programs and policies are working and which are not.
* Shares best practices and benchmark information, finding opportunities to borrow, adapt, or re-engineer management practices and policies.
* Demonstrates continuing oversight of policies and procedures to ensure correct implementation of such; ensures strategies are met.
* Validates effectiveness of Police Department services.
* Assists in the institutionalization of organizational learning by providing ongoing feedback to adjust policies and procedures.
* Identifies trends, bringing attention to emerging challenges before they become a crisis; identifies risks and opportunities arising from rapidly evolving science and technology.
* Manages processes to identify problems as early as possible; identifies the root cause, what determines corrective action is needed, and follows up to determine whether those actions were implemented effectively.
* Effectively communicates both orally and in writing.
* Performs other related duties as assigned.
*
* Minimum Qualifications:

*** High School diploma or equivalent with seven (7) years of relevant experience OR
* Associate’s degree with five (5) years of relevant experience OR
* Bachelor’s degree with three (3) years of relevant experience
* Valid North Carolina or South Carolina Driver’s License
*
* Preferred Qualifications:

*** A Bachelor's degree or higher in English, Public Policy or related field and at least five (5) years of work experience in legal, public administration, law enforcement, or higher education**.
*** Experience with Microsoft Word, Power

DMS, Microsoft Excel
** Knowledge, Skills, and Abilities:
*** Ability to maintain a high degree of confidentiality with an understanding of general practices related to legal records management, data protection, and privacy/confidentiality.
* Requires high degree of computer literacy
* Requires experience in data analysis, research methods and statistics,…