Call Center Loan Officer- In Office

Overview

Call Center Loan Officer (Mortgage Analyst) – In-Office | Pittsburgh, PA or Charlotte, NC

Our client, a well-established mortgage lender, is seeking Call Center Loan Officers (Mortgage Analysts) to join their team. This is a great opportunity for both licensed and unlicensed candidates who are hungry to learn, earn, and grow in mortgage sales. The role offers a strong training program, access to inbound leads from dialers, and support to obtain your NMLS license if needed.

• In-office role, based in Pittsburgh, PA or Charlotte, NC

• Primarily refinance business from dialers, with purchase opportunities

• No existing book of business required

• Extensive training program with strong management support

• W-2 role with full benefits

• 8-month ramp up: $48,000 base + 20–40 bps

  • Low producer 2–3 units/month

  • High producer 6–7 units/month

• After ramp up, can choose:

  • $13/hr advance on commission with 90–110 bps (+20 bps if self-sourced), OR

  • Stay with original monthly salary plus

• Managed by a Pod Manager (4 Mortgage Analysts per pod) for 4–8 months

• Comprehensive training program

• Support provided for obtaining NMLS license if not already licensed

• Licensed or unlicensed (support to obtain NMLS provided)

• Sales-oriented, competitive, and motivated to succeed

• Excellent communication and customer service skills

• Comfortable working in a high-volume, call center environment

Please note: National Mortgage Staffing does not determine the salary, requirements, or qualifications for this role. We are contractually required to follow the criteria set forth by our clients.