Lending Process Manager II

Overview

Job title: Lending Process Manager II

The Commercial Community Bank Lending Process Manager II is driving the end-to-end lending process of the Commercial Community Bank in partnership with Bankers on their Centralized Lending Unit Portfolio. Responsibilities include, but are not limited to, new deal review and advising and redirecting prior to submission to the Centralized Lending Unit, preliminary review of clients submitted financial statements for new requests and annual renewals, ensuring Centralized Lending Unit loan package submission accuracy and completeness, following loan packages through the Centralized Lending Unit to facilitate an efficient process and positive client experience, client engagement, and post-approval engagement with the client and Commercial Fulfillment/ Complex Commercial Lending.

The Lending Process Manager II will provide Centralized Lending Unit process guidance for Bankers as it relates to their Centralized Lending Unit portfolio and mentor Lending Process Manager Is as assigned by their manager or as appropriate.

• Advise Bankers on potential deal structures (policy and guidelines alignment). Remain current on policy, guidelines, and procedures as they evolve.
• Work closely with the Banker to ensure a clear understanding of the borrowers needs to advise on policy and guidelines. Develop subject matter expertise within the space.
• Own the submission of the loan opportunity to the Centralized Lending Unit including the Salesforce set up and ensuring all appropriate financials and documentation needed for the request is complete and accurate with the expectation of limited to no pendings.
• Own mitigation of any process issues that may arise during submission and pre-approval phase in partnership with Bankers. Clearly communicate resolution of issues in submission process.
• Monitor the end-to-end process of each request as it moves through the Centralized Lending Unit and Commercial Fulfillment/Complex Commercial Lending. Be a critical deal team member in all communication with the Banker and the Centralized Lending Unit to ensure the opportunity continues to flow through the end-to-end process.
• Serve as the internal nexus to prevent extended response times to the client and review maturity reports with collaboration from the Centralized Lending Unit to address renewals in advance of their maturity.
• Engage with clients and prospects through the entire lending process in adherence to Truist’s vision of a strong and enhanced client experience. Order appraisal, environmental and flood documentation in partnership with the Commercial Closing Specialist. Manage required documentation for closing (e.g., proof of insurance, entity legal documents).
• Review prepared loan documents against the approved credit package prior to execution by the client. Advise Bankers with minimal Truist process and systems experience on Centralized Lending Unit credit process and engagement.
• Mentor junior Lending Process Managers and provide guidance and training as appropriate.
• Support the sales process and portfolio growth through recognition of referral opportunities using internal resources and data. Partner with Bankers in identifying client needs observed during client contact or financial statement review.

This position can be located anywhere in the Truist Commercial Banking Footprint

Salary note for Washington, DC Applicants: the annual base salary range for this position is $89,590 - $161,260

Required Qualifications:

• 3-5 years of experience as a Business Banker, Commercial Credit Specialist, or related work experience.
• Understanding of general credit to clearly articulate credit related questions and request correct information from the client.
• Understanding of required financial information and documentation necessary to process each individual loan from intake to closing.
• Strong interpersonal and professional written communication skills are critical internally and externally.
• Ability to prioritize workflow in a fast-paced environment.
• Demonstrated ability to work independently and within a team environment.
• Able to research, interpret, and apply…