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Fraud Senior Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Truist Financial
Full Time position
Listed on 2026-01-29
Job specializations:
  • Finance & Banking
    Financial Analyst, Financial Consultant, Banking Operations, Banking & Finance
Job Description & How to Apply Below
Position: Fraud Senior Specialist I

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Company: Truist Financial
Location: Charlotte, NC
Employment Type: Full Time
Date Posted: 01/14/2026
Job Categories:Banking, Computers, Software, Finance/Economics, Financial Services, Information Technology

Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Fraud Senior Specialist I

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Overview

Perform research and loss mitigation efforts across multiple intake channels to decision fraud related cases and alerts. Researches and analyzes account activity to assess the level of risk and make decision in accordance with applicable corporate and departmental policies and procedures.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which will not be mentioned below. Specific activities may change from time to time.

  • Analyze and decision multiple fraud related cases or alert types.
  • Utilize banking systems to investigate and research all transactional information to ensure that fraud requirements are met.
  • Conduct client research.
  • Use critical thinking skills to make well supported decisions relative to the alert type.
  • Utilize internal and external applications to assist in the investigation and research of all applicable alerts.
  • Efficiently and effectively resolve cases or alerts with awareness of timelines as directed by the fraud function.
  • Support effective communication with internal and external partners or clients.
  • Participate in fraud related training that may include webinars, periodicals and self-study to stay abreast of related laws and regulations.
Qualifications

Required Qualifications:

  • Associates Degree or equivalent education and related training
  • Three - Five years of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity.
  • Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and regulations that govern the department.
  • Strong investigative, analytical, and critical thinking skills
  • Strong work prioritization and time management skills
  • Strong interpersonal, communication and client service skills
  • Demonstrated proficiency in basic computer applications such as Microsoft Office software products
  • Ability to work in a high-stress, fast-paced, rapidly changing environment.
  • Ability and willingness to work flexible hours as required by the function
  • Preferred Qualifications:

  • Bachelor's Degree
  • Experience in investigation, law enforcement, or lending role
  • Knowledge of fraud regulations and/or related compliance requirements, including reporting and record retention…
  • Position Requirements
    10+ Years work experience
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