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GFC Investigator; Complex Consumer

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Bank of America
Full Time position
Listed on 2026-01-28
Job specializations:
  • Finance & Banking
    Financial Crime, Regulatory Compliance Specialist
  • Law/Legal
    Financial Crime, Regulatory Compliance Specialist
Job Description & How to Apply Below
Position: GFC Investigator (Complex Consumer)

Overview

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Role Summary

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. The Global Financial Crimes Compliance (GFCC) Investigator performs end-to-end investigations across one or more lines of business relevant to the Investigators specific area of responsibility.

In the investigative role, the Investigator conducts routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing.

Responsibilities
  • Completes investigations while overseeing cases meet or exceed closure and quality metrics
  • Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations
  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
  • Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.
  • Manage the full lifecycle of AML investigations, from initial review through documentation and resolution.
  • Gather and evaluate relevant information to support sound decision-making throughout the investigative process.
Required Qualifications
  • Minimum of five years of relevant experience
  • Knowledge of financial crimes/AML typologies
  • Strong written and Oral Comms skills
  • BSA/AML knowledge
  • Knowledge of criminal typologies and ability to synthesize data and make case related decisions with justification
Desired Qualifications
  • Bachelor's Degree in related field
  • Experience in financial services and/or a related government entity
  • Certified Anti-Money Laundering Specialist (CAMS)
  • AI Surveillance Tools
  • Knowledge of emerging financial products and risk (ie: crypto)
  • AML knowledge
Skills
  • Regulatory Compliance
  • Fraud Management
  • Critical Thinking
  • Written Communications
  • Investigation Management
  • Policies, Procedures, and Guidelines Management
  • Risk Management
  • Reporting
  • Issue Management
  • Law Enforcement Communication
  • SAR Evidence Analysis
  • Financial Transaction Analysis
Technical Skills
  • Risk Identification & Assessment
  • AML Regulatory Knowledge
  • Data Analysis, Interpretation and Decisioning
  • Financial Crimes Risk Programs
  • Case Investigations & Resolution
  • High Risk Activities & Typologies
  • Trading & Transaction Patterns (inc. Transaction Monitoring)
  • Financial Crimes Compliance Risk Principles
  • Products, Services and Acumen
    - Global Financial Crimes
Shift

1st shift (United States of America)

Hours Per Week

40

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