Credit Specialist

Overview

Attention:
This position is not remote and requires you to be in or near the Charlotte, NC metro area.

As a Credit Specialist, your ability to assess, negotiate and collect on open account receivables will be key. You will serve as the liaison between customers and branches, helping maintain positive relationships while meeting the goals of the Credit Playbook/Credit Management team at United Rentals.

• Meet established goals and objectives as determined by Credit Playbook/Credit Management.
• Meet all established metrics including contacting customers and collecting past due balances for the assigned accounts receivable portfolio through telephone, email, facsimile and automated collection letters.
• Collect, review, evaluate and prepare credit recommendations for the Credit Supervisor on additional action deemed appropriate to collect past due balances.
• Assist in negotiating payment arrangements and plans.
• Communicate progress and concerns with the Credit Management Team on a regular basis.
• Work with field operations to review and resolve customer billing issues and disputes.
• Resolve information requests, invoicing, billing issues, documentation requests and disputes raised by customers.
• Other duties as needed.

• Bachelor's degree or equivalent experience preferred.
• 3-5 years of related finance experience (collection experience preferred).
• Strong Microsoft Office skills, particularly Excel.
• Ability to complete complex account reconciliations with a customer-focused approach.
• Web-Based Workflow Solution software experience preferred.
• Strong math and verbal/written communication skills.
• Superior organizational and time-management skills.
• Valid Driver's license is required.

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email  for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.