Client Management Associate

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan.

SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network.

The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $75,000.00 and $. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award.

In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

The Associate within the Client Management team plays a key role in executing Know Your Customer (KYC) processes in alignment with the Bank’s Anti-Money Laundering (AML) policies. They will be responsible for managing key aspects of the client lifecycle, including client onboarding, periodic KYC reviews, account openings and updates, and enhanced due diligence. This role ensures compliance with regulatory requirements while supporting seamless client experiences and operational efficiency.

The role further involves leading specialized projects, supporting cross-functional initiatives, and coordinating client outreach efforts across multiple business units. A particular focus is placed on clients involved in Structured Finance, requiring subject matter expertise.

Responsible for managing key aspects of the client lifecycle, including client onboarding, periodic KYC reviews, account openings and updates, and enhanced due diligence.

• Collaborate closely with team members, Compliance Operations, and other internal SMBC stakeholders to ensure effective KYC management and alignment with regulatory standards. This coordination is essential to support the successful execution of client transactions and maintain the integrity of the Bank’s due diligence processes.
• Serve as a key liaison between internal business units by facilitating day-to-day interactions, responding to processing requests and instructions, managing stakeholder expectations, and resolving complex inquiries and issues. Partner with Operations and other support functions to streamline workflows and actively contribute to continuous improvement initiatives aimed at enhancing operational efficiency and client service delivery.
• Demonstrate strong expertise in conducting Know Your Customer (KYC) processes for institutional clients, including a thorough understanding of documentation requirements across various account types. Serve as a subject matter expert on KYC policies, procedures, and implementation, ensuring compliance with internal standards and regulatory expectations.
• Ensure effective operational risk management by maintaining strict adherence to compliance policies and regulatory requirements. Support ongoing portfolio maintenance activities as needed, contributing to the integrity and efficiency of client lifecycle management and transaction readiness.
• SMBC’s employees…