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Customer Ambassador

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Eurest USA
Full Time position
Listed on 2026-02-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
Position: CUSTOMER AMBASSADOR (FULL TIME)

Job Details

  • Location: Delta CLT – 5501 Josh Birmingham Pkwy., Charlotte, NC 28208.
  • Schedule: Full-time; open availability preferred; weekends required.
  • Requirement: Previous customer service experience preferred.
  • Perks: Weekly pay, parking.
  • Fixed Pay Rate: $17.00 per hour.
Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities
  • Greets every customer and interacts in a manner to ensure a high level of hospitality.
  • Greets all team members and ensures they have what they need to be successful each day.
  • Relays relevant concerns from customers to supervisors.
  • Ensures that all marketing, wellness and culinary programs are current and in place.
  • Leads weekly promotions and programs for guests.
  • Shares best practices and recognizes co‑workers.
  • Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
  • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
  • Ensures all display foods are merchandised attractively per standards; serves food neatly and attractively per standards.
  • Performs other duties as assigned.
Qualifications
  • Ability to lift and/or move up to 50 pounds.
Benefits
  • Full‑time and part‑time positions offer:
    Retirement plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto & Home Programs.
  • Full‑time positions also offer:
    Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
  • Additional benefits:
    Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws (Washington State, Maryland, remote performance optional).

Applications are accepted on an ongoing basis. The position will remain open until all openings are filled. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Req

EEO Statement

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification.

Eurest maintains a drug‑free workplace.

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