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Service Business Process Analyst; m​/f​/d

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: alpitronic Americas LLC
Full Time position
Listed on 2026-03-14
Job specializations:
  • Engineering
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Business Process Analyst (m/f/d)

YOUR RESPONSIBILITIES

  • Drive end-to-end process transparency across Global Service
  • Identify structural improvement potentials
  • Design and shape future service processes in alignment with our stakeholders
  • Enable Operational Excellence through implementation and governance
  • Establish performance framewors and KPIs to measure the impact
YOUR QUALIFICATIONS & SKILLS
  • Bachelor’s degree in Engineering, Business or similar
  • 2 – 5 years experience in process management
  • Experience with process mapping tools and a solid understanding of ERP systems as well as data flows across operational systems
  • Excellent communication skills with a pragmatic, solution‑oriented mindset
  • Excellent knowledge of English and German or English and Italian
OUR COMMITMENT
  • Innovative work environment in a young, dynamic team
  • High-tech projects in the future-proof sector of e-mobility
  • Opportunities for advancement in a growing company
  • A wide range of further training opportunities
  • Attractive bonus system and performance-related pay
  • Additional company benefits

SHAPING THE FUTURE, TOGETHER!

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

Are you a motivated and ambitious person who finds it stimulating to take on responsibility? Do you enjoy seeing the direct impact of your work on the final product? Then you are the person we are looking for. We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions. We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements.

Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future. Join our team and grow with us!

The position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief. We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. 198/2006.

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Position Requirements
5+ Years work experience
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