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Manager, Repair Field Operations

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Otis Elevator Co.
Full Time position
Listed on 2026-01-31
Job specializations:
  • Engineering
    Operations Manager
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
* Lead the performance of field operations for all elevator repair and testing
* Meet project deadlines and all financial performance targets including profit and working capital
* Conduct field education training ensuring that we create and maintain a safe working environment
* Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
* Coordinate all material deliveries and issuing purchase orders
* Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
* Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
* Accurately analyze situations and assist in developing contingencies for estimates
* 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
* A University Degree in Engineering, a trade certificate, and/or 5+ years in the elevator field
* Ability to work in a highly team-oriented and dynamic environment
* Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
* Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
* Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
* Strong leadership skills and goal-orientated with strong time management and organizational skills
* We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
* Enjoy three weeks of paid vacation, along with paid company holidays
* We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
* Life insurance and disability coverage to protect you and your family.
* Voluntary benefits, including options for legal, pet, home, and auto insurance.
* We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
* Pursue your educational goals with our tuition reimbursement program.
* Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
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