Director, Field Engineering

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Direct and manage the engineering, construction, CB fiber fulfillment staff, and HFC network.
• Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations.
• Support KMA operations with technical services and plant maintenance; direct project planning, capital budgeting, and assist with business plan development.
• Ensure a high degree of cross-functional communication and participation aligned with product deployment and support.
• Partner with KMA Senior Management and Sr Director, Regional Engineering to plan and evaluate capital needs for development and expansion.
• Implement and enhance consistent practices to ensure stable service delivery aligned with Region initiatives and expectations.
• Actively and consistently support efforts to simplify and enhance the customer experience.
• Develop an effective frontline leadership team and assist them with developing their direct reports to drive a high-performance culture and environment.
• Lead an innovative, collaborative work team to deliver exceptional customer experience results.
• Oversee designated operations including HFC plant, construction projects, new builds, nonstandard plant conditions, security and related equipment requirements.
• Provide engineering support and direction for new or existing technologies and current operational initiatives.
• Evaluate and consult with Region, Network Operations and other cross-functional leadership on technical operations, strategic rebuild planning, and network operations for output to OSP, dispatch, and new product deployment.
• Direct KMA field staff in fulfillment and service for complex fiber projects (e.g., cellback haul, DATA/WAN, LBI, PRI installation) and adhere to SLA obligations.
• Direct quality control programs for engineering operations and ensure consistent operational procedures; manage mapping, design, HFC documentation, and records management.
• Initiate and review bids for contracted projects and provide recommendations.
• Direct the capital budget process and execute the approved budget plan.
• Ensure current procedures and tests are performed in accordance with FCC standards.
• Oversee maintenance of records as required by the FCC and other government agencies.
• Adhere to company TQA policies.
• Lead and participate in succession planning and oversee staff development and performance reviews.
• Perform other duties as requested.

• Ability to read, write, speak and understand English.
• Advanced knowledge of company products and services.
• Advanced knowledge of HFC, Advanced Video, and IP Networks.
• Ability to handle multiple projects and tasks; make decisions and solve problems under pressure.
• Ability to supervise and motivate others; use personal computer and software applications.
• Advanced knowledge of FCC compliance reports and other rules and regulations.
• Comprehensive understanding of applicable local and state rules and regulations.
• Comprehensive understanding of OSHA rules and regulations (federal and state).
• Comprehensive understanding of power distribution systems.
• Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory.
• Knowledge of National Electric Code and National Electric Safety Code.

Bachelor's degree in engineering or related field, or equivalent experience.

• Engineering experience – 8+ years
• Project management experience – 5+ years

• SCTE-BCT/E certification or equivalent
• Relevant industry and vendor-specific certifications and training

• Technical management experience – 5+ years

Office environment; exposure to moderate noise levels; travel as required.

EGN 2026

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