Ingénieur; e d'applications​/Application Engineer - Canadian Market; Must speak French

Overview

Alpitronic, a leader in electric vehicle (EV) charging technology, is seeking a highly motivated and skilled Application Engineer to join our dynamic team. The Application Engineer will play a crucial role in supporting our customers and ensuring the successful deployment of our cutting-edge EV charging solutions. Specifically, the candidate will, together with the sales department, primarily Canadian customers, in the selection and planning of charging infrastructure projects to find the optimal solution.

In addition, the candidate will take part in interoperability testing activities to ensure compatibility between our products and relevant vehicles in the market.

• Technical and Project Support:
  Application and Sales Support — Utilize Web and PC tools to provide technical support and application assistance during the sales process.
• Product Delivery and Installation:
  Support pre and post-sales activities, including product delivery, installation, commissioning, and handover.
• Troubleshooting:
  Systematic approach using data mining, system log analysis, and performance testing to troubleshoot and resolve technical issues with chargers.
• Reproduction and Isolation:
  Conduct tests to replicate and isolate issues, then develop solutions to address them.
• Technical Sales and Client Relationships:
  Maintain effective relationships with customers to understand their needs and ensure a positive experience throughout the sales process.
• Technical Sales Role:
  Build and maintain relationships with prospective clients, providing technical support and insights to drive sales.
• RFI and RFP Support:
  Review and provide inputs on technical specifications for RFIs and RFPs.
• Influencing Specifications:
  Contribute to shaping technical specifications for product positioning and applications.
• Cross-Functional Collaboration:
  
  Coordinate with product management, engineering, finance, and operations teams to ensure alignment on goals and execution plans.
• Travel and Representation:
  Travel to customer locations, trade shows, and potentially international destinations to represent Alpitronic and engage with customers; visit and build relationships with key personnel at Alpitronic globally.

• Educational Background:
  Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Computer Engineering, Physics, or equivalent related experience in EV charging industry.
• Experience:
  
  Bilingual in French and English with strong written and oral communication; minimum of 2 years in a related field, preferably in application engineering within electrical or power electronics industries.
• Digital Hardware Knowledge:
  Awareness of digital hardware, power electronics control, and circuit theory is beneficial.
• Communication Protocols:
  Basic understanding of TCP/IP, CAN bus, and Modbus.
• Testing and Documentation:
  Experience in structured testing of R&D products before field deployment, including documenting findings and providing feedback for improvements.
• Customer Requirements Assessment:
  Ability to assess customer-specific requirements and translate them into user stories for product development.
• Passion for Sustainability:
  Demonstrated passion for sustainable technologies.
• Industry
  
  Experience:
  
  Experience in EV, battery energy storage, or commercial solar industries is highly desirable.
• Presentation and Communication:
  Good presentation skills, successful project management experience, self-starter with strong communication skills, and teamwork orientation.

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

• Associate

• Full-time

• Engineering and Information Technology

• Appliances, Electrical, and Electronics Manufacturing