Transportation Client Account Manager; CAM

Transportation Client Account Manager (CAM)

Base pay range: $/yr – $/yr

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we investigate the future with great optimism and focus, and we don’t settle until we give our best and know that we’re making a difference.

• Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in the Carolinas.
• Identify, charter, and lead client service teams comprised of multidisciplinary project managers and regional practice leaders around a common vision of success.
• Facilitate the creation of deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad‑based relationships between our firm and the clients.
• Advocate on the client’s behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market‑share growth.
• Identify higher levels of client engagement for executive sponsors.
• Secure management commitment and influence/attract key staff for pursuits.
• Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction.
• Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations.
• Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.

• Bachelor’s degree in Engineering, Science, Policy, Planning, or related field.
• 15 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.
• Proven track record of creating and winning transportation work in the Carolinas, particularly with NCDOT and SCDOT.
• Must be a strong team leader, consensus builder and team player skilled in technical writing, communicating and presenting to clients.
• Should demonstrate ability to be a leader in the Carolinas transportation market.
• Position requires extensive public participation agency coordination, planning and programming experience.

• Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels).
• Ability to open doors for initiating relationships at client organization.
• Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best‑in‑class solutions, manage commercial and legal negotiations, and close deals.
• Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery.
• Successful track record of being innovative and bringing a differentiated solution to a client.
• Ability to lead through influence.
• High level of emotional intelligence, team builder, coach and mentor.
• Innovative and solutions‑oriented thinker.
• Client political savviness.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well‑being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or…