Sr. Industrial DC Services Engineer-Atlanta

Overview

Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Technically support a Region of service engineers. Position may be mentally demanding, requiring a high level of tolerance and concentration on several projects and activities  Senior Field Engineer position requires little or no direct supervision.

• Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.
• Test and troubleshoot complex electrical systems, UPS/Battery systems and all types of power metering.
• Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC Systems, supervising turnkey projects, detailed power surveys and other types of electrical consultation.
• Develop tests and inspections in new areas of field services.
• Troubleshoot using AC/DC load-banks and power quality recording instrumentation, and test/troubleshoot equipment for UPS, Charger, and Battery testing.
• Perform installation and start-up services on all UPS and DC/Battery Systems.
• May perform and/or supervise a full range of complex engineering studies.
• Write complete, detailed reports promptly at end of project, and accurately process job billing.
• May perform complex analysis and evaluative tasks for equipment labeling projects in line with industry and international standards, local jurisdiction requirements and company procedures.
• Maintain strong client relationships.
• Perform all functions pertaining to a written job proposal to a client, including estimate of man-hours and expenses, and development of scope and pricing.
• Actively involved in client interface and business development activities.
• Give effective technical presentations; writing publishable articles may be required.
• Mentor other Field Service Engineer positions and train and assist other Field Service Engineers in the region.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Decision Quality – Makes good decisions based on analysis, wisdom, experience, and judgement; most solutions and suggestions are correct and accurate over time; sought out by others for advice and solutions.
• Integrity and Trust – Widely trusted; direct, truthful; keeps confidences; does not blame others for own mistakes or misrepresent for personal gain.
• Listening – Practices attentive and active listening; patient to hear others out; can restate opinions even when disagreeing.
• Problem Solving – Uses rigorous logic to solve difficult problems; probes for answers; can see hidden problems; conducts honest analysis; looks beyond the obvious.
• Standing Alone – Stands up and takes responsibility; can be counted on when times are tough; comfortable working alone on tough assignments.

Education and/or Experience

• Graduate Engineer BSEE or BSME with six years’ experience, or Graduate of applicable Electrical Technical School or Military equivalent with nine years minimum same or similar work experience, or High school education or equivalent with ten years minimum same or similar work experience.
• Strong knowledge of the National Electrical Code and standards such as OSHA and NFPA.
• Special skills in power quality surveys, generation and co-generation start-up, ANSI, NEC, NEMA and UL specifications (field evaluation); pilot wire and distance relaying; computer power system transient surveys; UPS systems; drive systems; complex control systems; medium and…