Installation Manager

Join to apply for the Installation Manager role at CRST The Transportation Solution, Inc.

• Location
  :
  Onsite - 6965 Northpark Blvd, Suite K, Charlotte, NC 28216
• Schedule
  :
  Monday-Friday (7:00 AM-5:00 PM)
• Reports To
  :
  Manager - Regional Field Operations
• Compensation
  :
  Competitive base salary - paid biweekly

CRST’s Home Solutions division helps families get what they need to live and thrive — from appliances to essential home products. As an Installation Manager, you’ll ensure every installation meets our high standards of safety, quality, and efficiency. You’ll spend time in the field inspecting jobs, auditing installation teams, and coordinating with clients to make sure everything runs smoothly. This is a client-facing role where you’ll build strong relationships, solve problems in real time, and help deliver the excellent service CRST is known for.

• Inspect and verify installations to meet safety, manufacturer, and company standards
• Conduct workmanship and customer service audits; document and report findings
• Serve as the primary contact for site supervisors and clients on scheduling and readiness
• Provide coaching and feedback to installation teams based on audit results
• Participate in daily reporting, dock meetings, and operations calls
• Step in as backup support for Operations or Warehouse leadership when needed

• Strong communicator who can build relationships with clients and teams
• Highly organized, detail-oriented, and comfortable balancing multiple priorities
• Resilient and adaptable in dynamic field environments
• Service-oriented with a commitment to customer satisfaction
• Able to solve problems and make decisions independently in the field

Required

• High school diploma or GED
• Field-based experience in inspections, audits, or operations support
• Strong communication and organizational skills
• Ability to lead through influence and coach others

Preferred

• A two-year degree or equivalent work experience with demonstrated success
• Experience in construction, installation, or logistics
• Familiarity with audit and compliance reporting processes

CRST is celebrating 70 years of grit, growth, and forward momentum — a legacy built on resilience, dedication, and talent. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive.

• Medical, dental, and vision insurance
• Telehealth access via Dr. On Demand
• Discounted gym memberships
• HSA/FSA options
• PTO starts Day 1 + Birthday PTO
• 401(k) with company match
• Employee discounts via Perk Spot
• Career development programs and recognition

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Supply Chain
• Industries:
  Truck Transportation