Facilitator

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses make better and smarter financial decisions, and enabling communities to grow and succeed. A career with U.S. Bank offers opportunities to discover what makes you thrive at every stage of your career, with day-one access to new skills and experiences.

Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats with varying levels of complexity aligned to goals, strategies, and outcomes. Acts as a catalyst for learning by understanding learner needs, creating the right learning environment, building rapport with participants, and using appropriate delivery options and media to make learning engaging, effective, relevant and applicable.

Selects and aligns delivery options and media for training and learning events to achieve desired learning or behavioral outcomes. Supports needs analysis, design, and development of learning solutions; assists with recommendations of learning or performance solutions. Supports evaluation and measurement of programs and implements improvements as needed. Coordinates session logistics for learning events, including roster management, monitoring training rooms and technology, and communications.

Leverages learner feedback and survey data to improve the learner experience.

• Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats with varying levels of complexity.
• Acts as a catalyst for learning by understanding learner needs, creating the right environment, building rapport, and using appropriate delivery options and media.
• Selects and aligns delivery options and media for training and learning events to achieve desired outcomes.
• Assists with needs analysis, design, and development of learning solutions; supports recommendations of learning or performance solutions.
• Supports evaluation and measurement of programs and implements improvements as needed.
• Coordinates session logistics for learning events (roster management, monitoring training rooms and technology, communications).
• Leverages learner feedback and survey data to improve the learner experience.

• Bachelor's degree in business, human resources, or related field, or equivalent work experience
• Two or more years of learning & development, HR, or business experience

• Good understanding of adult learning and instructional design principles, practices, and learning sciences, particularly in training and facilitation methods
• Proficient dynamic facilitation skills for various audiences
• Ability to set and meet goals and action plans
• Ability to interpret data to create actionable training plans based on insights
• Effective interpersonal, verbal and written communications skills
• Experience facilitating for banking/financial services

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost health, protect financial security, and provide peace of mind. Benefits include:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender…