Associate Superintendent of Student Support Services

Associate Superintendent of Student Support Services

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General Definition of Work

The Associate Superintendent for Student Support Services, under minimal supervision, performs senior-level work with extensive decision-making discretion providing strategic leadership in the designing, planning, implementation, and continuous improvement of district wide systems and services including Athletics, Student Discipline & Behavior Support, Title IX, Career and Technical Education (CTE), Alternative School, pre‑school and Student Wellness. The Associate Superintendent works in close collaboration with the Deputy Superintendent and executive leadership to support policy development, strategic planning, budgeting, and data‑driven decision‑making that advance district performance, graduation results, and student success.

Employee performs advanced supervisory work to carry out Board of Education policies and procedures across a wide range of student‑centered programs under the direction of the Deputy Superintendent.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Lead, manage, supervise, and evaluate assigned staff/programs
• Oversee and ensure strategic alignment across all assigned departments, programs, and initiatives, driving consistency with organizational goals and priorities
• Develop and implement proactive discipline frameworks that support safe learning environments, reduce exclusionary practices, and increase student engagement and graduation rates
• Ensure that student wellness and mental health supports are integrated across schools to address barriers to learning, promote resilience, and improve academic and postsecondary outcomes
• Remain abreast of and interpret laws, regulations, statutes, rules, and policies affecting areas of responsibility
• Investigate, analyze, and formulate methods for handling special projects/reports
• Manage and monitor departmental budget
• Provide strategic leadership in the design, planning and implementation, and evaluation of goals, short and long‑range plans, and programs in assigned area
• Manage the resources within areas of responsibility and advise on the management of district‑wide resources
• Monitor accountability standards related to state and federal guidelines
• Oversee the allocation of resources to support schools and students
• Attend Board of Education meetings and other regular and special meetings as required
• Represent the Superintendent on teams for large‑scale projects and district‑wide initiatives with major employee and community impacts as required
• Monitor and facilitate program mandates established by the Federal government, the NC State Department of Public Instruction, the Board of Education, and the Superintendent
• Provide leadership in the analysis of data regarding the effectiveness of Student Services
• Facilitate staff meetings and attend other related meetings as needed/required
• Complete local, state, or federal surveys and reports accurately and promptly
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Knowledge, Skills, Abilities

• Comprehensive in‑depth knowledge and understanding of the principles, practices, and procedures of public school system policies
• Comprehensive knowledge of federal, state, and local regulatory requirements applicable to public school system programs
• Comprehensive knowledge in the delivery of training including use of technology and best practices related to the development and delivery of training
• Thorough knowledge of county and school board policies, procedures, and standards regarding student services
• Knowledge of curriculum and instructional programs, policies, procedures, practices, and system‑wide goals related to CMS Strategic Plans
• Knowledge of the development of key processes for the purpose of increasing operational efficiencies and assuring high‑level customer service
• Knowledge of public speaking techniques
• Ability to maintain professional and…