Clinical Implementation Specialist, Advanced Orthodontics

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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry.

Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them.

If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

This role reports to the CIS Manager and is responsible for supporting the successful adoption, implementation, and utilization of the Sure Smile portfolio for Orthodontists and General Dentists
.

• Drive commercial growth across the Sure Smile portfolio, including Sure Smile Aligner, Sure Smile Ortho Platform, and Advanced Sure Smile Platform
  , ensuring sales, revenue, and utilization targets are achieved in alignment with Dentsply Sirona objectives.
• Provide proactive clinical and software support to Orthodontists and General Dentists using Sure Smile Aligner, Sure Smile Ortho, and Advanced Sure Smile to increase adoption, clinical confidence, and long-term utilization.
• Lead clinical and software implementation for assigned Sure Smile Platform practices, supporting both orthodontic and GP workflows, including advanced and complex cases.
• Deliver comprehensive doctor and staff training for Orthodontic and GP practices during implementation and post-implementation, with a focus on Advanced Sure Smile functionality, workflow efficiency, and clinical outcomes.
• Serve as the regional subject matter expert for Sure Smile Software, aligner workflows, and advanced treatment planning across Orthodontic and General Dentist practices.
• Partner with Sure Smile Customer Care, GBS, DS Digital Lab, and cross-functional teams to troubleshoot and resolve escalated clinical, software, or workflow issues.
• Monitor utilization metrics and clinical outcomes for Orthodontic and GP customers to identify opportunities for growth, optimization, and deeper engagement with Advanced Sure Smile.
• Provide structured clinical, workflow, and utilization feedback to internal stakeholders to support continuous improvement of Sure Smile Aligner and Advanced Sure Smile solutions.

• Serve as the area expert for Sure Smile Software, products, and services supporting Orthodontic and GP customers.
• Act as the area expert for Sure Smile implementation processes for Orthodontists and General Dentists.
• Maintain Level 3 expertise across Sure Smile platforms, with a focus on:
  • Sure Smile Aligner (GP and Ortho)
  • Sure Smile Ortho
  • Advanced Wire onboarding
• Lead CIS-supported indirect bonding (IDB) training in-office.
• Onboard Advanced Sure Smile offices and support post-implementation optimization.
• Plan weekly activities and review practice utilization metrics.
• Support internal and external training needs as directed.
• Collect and maintain practice data for outcomes assessment.
• Provide ongoing…