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Dental Customer Service​/Front Desk Administrator

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Dentistry of the Carolinas
Full Time position
Listed on 2026-02-03
Job specializations:
  • Dental / Dentistry
    Dental Office, Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 18 - 26 USD Hourly USD 18.00 26.00 HOUR
Job Description & How to Apply Below

Overview

Dental Customer Service/Front Desk Administrator - University – We are seeking a Dental Customer Service/Front Desk Administrator to work at our university office who has experience in the areas listed below.

Responsibilities / Experience
  • Dental office experience
  • Greeting patients and providing excellent customer service
  • Positive attitude and willingness to help others
  • Collecting payment
  • Verifying patient insurance and financial information
  • Answering high-volume phones
  • Experience with dental software such as Open Dental
  • Experience creating and maintaining a clinical schedule
  • Computer functions (Microsoft Office or similar)
  • Ability to operate office machinery to fax, photocopy, scan, and handle a multi-line phone system
  • Patient communication related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
  • Takes a proactive approach to problem-solving
  • Leads by example
  • Possesses high school diploma
  • Bi-lingual
Details

This position is full-time Monday-Thursday with select Fridays. Compensation is based upon experience; a competitive benefits package is included with offer of employment.

Requirements
  • Dental office experience
  • Experience with dental software such as Open Dental
  • Experience creating and maintaining a clinical schedule
  • Microsoft Office or equivalent
  • Ability to operate office machinery to fax, photocopy, scan, and handle a multi-line phone system
  • Patient communication regarding appointments, insurance, treatment plans, questions, finances
  • Takes a proactive approach to problem-solving
  • Leads by example
  • Possesses high school diploma
  • Bi-lingual

Background checks are conducted through Checkr during the interview process.

Salary: $18 - $26 per hour

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