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Guest Services Phone Specialist - Fast
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-02-04
Listing for:
StepStone Hospitality
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
A hotel management company is seeking a dynamic Command Center/Guest Service Agent for its hotel in Charlotte, NC. The role involves handling phone inquiries, ensuring guest satisfaction through effective communication, and managing emergencies as required. Applicants should have a strong customer service background and the motivation to work independently. Weekend availability is essential. This opportunity allows engagement in a fast-paced environment within a well-regarded hotel franchise.
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