Special Event Parking Attendant

Overview

Special Event Parking Attendant at Pivot Parking – Downtown Charlotte, NC. This is a seasonal/part-time position.

The Event Parking Attendant plays a crucial role in ensuring smooth and efficient parking operations during events hosted at designated parking facilities. This position involves assisting event attendees with parking, directing traffic flow, and ensuring compliance with parking regulations. The Event Parking Attendant serves as a frontline representative, providing excellent customer service and contributing to a positive event experience for patrons.

• Parking Management: Direct vehicles to available parking spaces, assist drivers in maneuvering into spots, ensure vehicles are parked in designated areas and adhere to parking regulations.
• Traffic Control: Direct traffic flow within parking lots to prevent congestion, manage pedestrian traffic, and communicate with event organizers, security personnel, and law enforcement as needed.
• Customer Service: Provide friendly assistance to event attendees, answer questions, and maintain a professional demeanor when interacting with patrons, exhibitors, and event staff.
• Cash Handling & Payment Processing: Collect parking fees, issue receipts or tickets, handle cash transactions accurately, reconcile cash collections, and report discrepancies. Assist customers with cashless payment options via kiosk or mobile options.
• Safety And Security: Monitor parking areas for suspicious activity or hazards, ensure compliance with regulations, and assist in emergency procedures as directed by supervisory staff.

Downtown Charlotte

Thu – Sun: 5pm – 9pm;
Sat: 8am – 12pm;
Sun: 8am – 12pm & 12pm – 4pm. During large special events, shifts may be longer.

In person

• Minimum age: 16 years old
• Job Type: Part-time
• Pay: $16.50 per hour
• Expected hours: 10 – 25 per week

• Evening shift
• Every weekend

• High school diploma or equivalent; additional education or training in customer service or hospitality is preferred.
• Previous experience in parking management, event services, or customer-facing roles is advantageous.
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in high-pressure situations.
• Ability to work efficiently in a fast-paced environment and remain calm under pressure.
• Basic math skills and proficiency in handling cash transactions accurately.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.

• The Event Parking Attendant typically works outdoors in various weather conditions, including heat, cold, rain, or snow.
• The position requires standing or walking for extended periods and may involve directing traffic in busy or crowded areas.
• Evening, weekend, and holiday work is common, depending on event schedules and requirements.