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General Management

Social Services Call Center Supervisor - Lead Outcomes

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Mecklenburg County
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
  • Management
    General Management
Salary/Wage Range or Industry Benchmark: 66695 - 83368 USD Yearly USD 66695.00 83368.00 YEAR
Job Description & How to Apply Below
A local government agency in Charlotte is seeking a Social Services Supervisor for its Call Center. This role involves managing call center operations, ensuring quality customer service, and supervising staff. Candidates should have at least five years of social services experience and a Bachelor's degree in a related field. Familiarity with NC FAST and call center management is preferred. This position offers a salary range of $66,695.15 to $83,368.94 and requires onsite work Monday through Friday.
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